TPH

Mairoom Clerk

Toronto, Canada full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

Mailroom Clerk

Location: Bay Street & King Street Area, Toronto

Hours: 8:00 a.m. to 4:30/5:00 p.m.

Schedule: Full-time, in-office, Monday to Friday

We are seeking a reliable and organized Mailroom Clerk to support the daily mail and courier operations within our professional law office. The successful candidate will play a key role in ensuring the timely distribution and collection of mail, packages, and courier items while providing excellent customer service to staff throughout the office.

Key Responsibilities

Sort, process, and distribute incoming mail and packages to staff throughout the office.
Pick up and deliver mail, packages, and other items from designated office pickup stations and work areas.
Prepare and coordinate outgoing shipments using courier services such as FedEx, Purolator, and United Messenger.
Apply postage and process outgoing mail through Canada Post.
Maintain accurate records of incoming and outgoing courier and mail activity.
Respond to staff inquiries in a professional and courteous manner.
Ensure mailroom operations are carried out efficiently and accurately.
Assist with other office services duties as required.

Qualifications And Skills

Previous experience in a mailroom, office services, or similar environment is considered an asset.
Strong organizational skills with excellent attention to detail.
Ability to maintain accurate records and manage multiple tasks effectively.
Strong communication and customer service skills.
Basic computer proficiency, including Microsoft Outlook, Excel, and Word.
Ability to work independently and as part of a team in a professional office environment.

Physical Requirements

Position requires occasional physical activity, including lifting, carrying, and moving packages weighing up to 30 pounds.
Ability to walk throughout the office regularly to complete mail and package deliveries.

Additional Information

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, or qualifications required.

Commitment To Diversity, Inclusion, Accessibility & Anti-Racism

TPH is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions and has opportunity to grow and develop. TPH will provide accommodation throughout the recruitment process upon request. If you require accommodation, please notify us and we will work with you to meet your needs.

Salary: $24.00 - $26.00 per hour

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Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Customer Service Excel Human Resources Operations Mid level full-time

Likely questions

  1. Tell us about work you have done that is close to the Mairoom Clerk role.
  2. How would you approach your first 30 days at TPH?
  3. Which of Customer Service, Excel and Human Resources have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Excel and Human Resources.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Mairoom Clerk role because I can bring practical experience in Customer Service, Excel and Human Resources, learn the team quickly, and contribute to the outcomes TPH needs from this hire.

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