NetBox Labs

Solutions Engineer

USA, United States full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

NetBox Labs is looking for a Solutions Engineer with 3+ years of direct, enterprise SE experience or 5+ years of total experience to play a critical role in acquiring and growing new customers. A NetBox Labs SE will accelerate new logo revenue by driving first meetings and creating new selling opportunities for the Sales team.

In this role, you will:

Research and analyze prospects’ pain points, use cases, roles, and business objectives.

Champion the technical positioning and value proposition of NetBox Labs’ products during customer engagements, educate customers and prospects on NetBox Labs solutions, and run technical product demonstrations and proofs of concept.

Translate technical aspects of an environment and product solution into “big picture” value statements and “technical win” strategy in conjunction with Sales.

Work in a fast-paced environment with the initiative to make your team successful and exceed goals.

You will work closely with:

The SE Leader to ensure that all of your deals and level of execution are on point

The Head of Marketing to help design and execute pipeline generation campaigns.

Account Executives and Solutions Engineers to target high quality prospects/accounts and secure meetings

The VP of Sales to dynamically adjust sales strategy based on real time market feedback

It would be fantastic if you have the following background:

4-5 years of experience selling enterprise SaaS or Open Source SaaS offerings to Network Engineering teams, Network Management teams, or other technical Enterprise buyers.

2+ years of experience working in a fast paced startup environment.

Passion for technology and ability to break down complex and technical subjects

Superior listening, communication (verbal and written), and presentation skills

Strong time and project management skills, plus the ability to work autonomously

Energy, tenacity and persistence - you get the job done

Familiarity working with Hubspot, Salesloft, LinkedIn Navigator, Seamless.ai, and other similar tools

Familiarity with NetBox, Network Engineering and/or Network Automation use cases (Python, Ansible, etc) and challenges

Familiarity with Claude and ChatGPT

About NetBox Labs:

NetBox Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community.

NetBox Labs is the commercial steward of open source NetBox, the world’s most popular network source of truth, and Orb, the next-generation open source network observability platform. Our products include NetBox Enterprise, a fully supported self-managed NetBox with advanced features, and NetBox Cloud, a secure, scalable, and reliable SaaS edition of NetBox.

NetBox powers thousands of companies, and NetBox Labs is backed by investment from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.

Our culture and values:

We own and solve problems with high attention to detail.

Our open source contributors, users, customers & team are all part of our community. When our community wins, we win.

We prioritize simplicity and think twice before adding complexity

Clear communication helps keep our team aligned and collaborating smoothly.

NetBox Labs is proud to be an equal opportunity employer. We believe diverse teams build better software, and we welcome applicants of every race, color, religion, gender identity, sexual orientation, national origin, age, disability, and veteran status. If you need accommodation at any point in the process, just let us know.

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT CRM Project Management Python Sales Mid level full-time

Likely questions

  1. Tell us about work you have done that is close to the Solutions Engineer role.
  2. How would you approach your first 30 days at NetBox Labs?
  3. Which of CRM, Project Management and Python have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with CRM, Project Management and Python.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Solutions Engineer role because I can bring practical experience in CRM, Project Management and Python, learn the team quickly, and contribute to the outcomes NetBox Labs needs from this hire.

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