CCM CrossCountry Mortgage, LLC

Closer (Midwest Region)

United States full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Closer is responsible for the preparation of mortgage closing documents. In addition, the Closer ensures all essential information is accurate while communicating with internal staff and settlement agents to solve all closing issues in a timely manner.
This position operates within the Eastern and Central Standard Time Zone working hours to support the Midwest Region.

Job Responsibilities:

Understand and follow all closing procedures to comply with all federal and state requirements.

Check accuracy for all essential information provided at submission for closing.

Communicate with loan officer, processing, and underwriting staff.

Prepare accurate figures for monthly payments, escrows, prepaid interest, etc.

Produce and organize all closing documents including conventional, FHA, VA, and USDA loans.

Review loan documents to ensure all regulatory and compliance requirements are met.

Prepare closing disclosure and ensure all fees are accurate on final CD, balance wire with escrow/title, review executed loan documents to provide funding authorization.

Act as the point of contact from the time closing is requested through the time the loan is shipped to one of our approved agencies or purchased by the investor.

Complete a loan review on every loan to ensure it is compliant with TRID disclosure and re-disclosure requirements, and Fair Lending, Reg B and other federal or state requirements.

Maintain a closing pipeline, complete closing documents within 48 hours of request for refinance and 24 hours for purchase, deliver the documents in advance of the closing, adhere to wire cut-off times, work with branch to clear errors on files and timely delivery of complete closed loan files.

Follow up on requests from post-closing, including providing corrected documents, post consummation CD and refund to borrower(s) when applicable.

Qualifications and Skills:

5 years’ experience in preparing mortgage loan closing documents, preferred.

Knowledge of multiple investors closing policies and procedures.

Knowledge of RESPA, TILA, Fair Lending, Flood and state laws and regulations, preferred.

Encompass experience, preferred.

Proficient in Microsoft Office, including Word, Excel, Access, PowerPoint, Outlook.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package:

California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”).The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit .

Originally posted on Himalayas

Interview prep

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Mid
Technology & IT Excel Sales Closer Midwest Region Mid level

Likely questions

  1. Tell us about work you have done that is close to the Closer (Midwest Region) role.
  2. How would you approach your first 30 days at CCM CrossCountry Mortgage, LLC?
  3. Which of Excel, Sales and Closer have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Excel, Sales and Closer.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Closer (Midwest Region) role because I can bring practical experience in Excel, Sales and Closer, learn the team quickly, and contribute to the outcomes CCM CrossCountry Mortgage, LLC needs from this hire.

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