The Sales Factory

Account Manager

Canada full-time Mid CAD80,000 - CAD119,980
full-time Mid level Technology & IT Salary listed Curated
Sign in to apply Free account — we bring you straight back to this role.

About the role

About The Sales Factory

The Sales Factory is a fast growing B2B prospecting company. We are on a mission to be the gold standard for outbound sales prospecting by helping organizations close more deals through pipeline contribution. We are looking to hire the right people today that will drive growth and excellence within the organization.

Our prospecting teams use cutting-edge technology to find the right target audiences, then feed our trained Business Development Representatives to move opportunities down the pipeline for our clients with proprietary strategies.

This job is remote anywhere in Canada. We are looking for aspiring sales leaders who want to join a remote-first company with the option to work from anywhere in the country.

The Opportunity

We are seeking an Account Manager to own the growth, retention, and renewal of a book of established client accounts. Once a new client has been onboarded and proven successful, they graduate to you — and your job is to keep them winning, deepen the relationship, and expand the account over time.

This role sits within a clear career ladder at TSF: Jr AM → AM → Go-To-Market Engineer (GTME). Strong performers who want to move toward strategy, onboarding, and new-account launch have a defined path to grow into a GTME role.

The goal is to establish TSF as a long-term, indispensable partner for our clients' revenue growth.

If you're motivated by building lasting client relationships and driving measurable account growth — this opportunity is for you!

Cool Things You'll Do

Own the ongoing success of a portfolio of graduated (proven, performing) client accounts

Drive renewal performance and retention across your book of business

Identify and execute on opportunities to grow existing accounts and expand revenue

Lead, coach, and manage a team of BDRs, ensuring alignment with client goals and driving team performance against key metrics and targets

Monitor account performance metrics and proactively address risk before it becomes churn

Partner closely with clients as their day-to-day strategic point of contact

Use data and insights to continuously optimize account performance

Support forecasting and performance reporting for your book of business

Contribute to identifying and improving account management workflows and processes

What You Bring To The Table

3–5+ years of experience in B2B sales, account management, or client success

Proven track record of hitting or exceeding renewal, retention, or revenue targets

Strong client-facing communication and relationship management skills

Ability to use data and performance metrics to drive decisions and improve outcomes

Experience with CRM platforms and sales/account management tools

Strong organizational skills and ability to manage a multi-account portfolio in a fast-paced environment

Proactive, solutions-oriented mindset with a strong sense of ownership and accountability

Interest in growing toward a Go-To-Market Engineer role over time

What We Offer

Competitive salary and performance-based bonus

Fully remote role, work from anywhere in Canada

Full medical coverage (medical, dental, vision)

The Sales Factory is an equal opportunity/affirmative action employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Business Development CRM Data Analysis Remote Collaboration Sales Mid level

Likely questions

  1. Tell us about work you have done that is close to the Account Manager role.
  2. How would you approach your first 30 days at The Sales Factory?
  3. Which of Business Development, CRM and Data Analysis have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Business Development, CRM and Data Analysis.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Account Manager role because I can bring practical experience in Business Development, CRM and Data Analysis, learn the team quickly, and contribute to the outcomes The Sales Factory needs from this hire.

Related jobs.

More roles from this company or category.