penlink

Enterprise Account Manager

United States full-time Executive Salary not listed
full-time Executive level Technology & IT Curated
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About the role

Description
Penlink, the leading authority in digital intelligence, offers comprehensive solutions tailored for law enforcement, national security, the defense sector, financial institutions, and enterprises. Our expertise lies in seamlessly integrating extensive digital evidence with open-source intelligence gathered from a vast array of sources, harnessing the power of AI for critical insights.
This role will play a critical part in growing Penlink’s Private Sector/Enterprise customer base and helping position Penlink’s platforms to fit the needs and desired outcomes of Enterprise customers.
The Enterprise Account Executive will lead the sales process for prospective accounts while maintaining and growing existing accounts in the specific geographic territory. The position will continually ensure territory growth by developing strong business relationships with new and existing clients, planning and executing strategies and sales tactics for lead generation and closing deals, and conducting presentations, site visits, conference booth work, and demonstrations to prospects that represent Penlink in an effective, professional manner.
This is a remote position, and its territory will cover the western US
Requirements
YOUR RESPONSIBILITIES

Growing Penlink’s footprint through prospective and existing clients

Delivering consultative and value-based selling focused on positioning Penlink’s products as an integral part of prospects security, intelligence, and threat investigation processes.

Identifying key prospects and contacts within the territory

Developing and managing key relationships with prospective and existing clients

Educating existing and new clients on current and upcoming products and services

Initiating sales through pro-active means including outbound calling, email, etc. and providing sales literature and product information to clients

Providing feedback about our products, competitor’s products, and competitive landscape to appropriate internal individuals for strategic planning purposes

Traveling to trade shows and client sites to present products and services

Producing quotations and closing deals to meet agreed upon performance standards

Coordinating and administering follow up activities such as documenting conversations in CRM database, processing quotes/orders, lead tracking, marketing campaigns, scheduled call backs or rep visits

Working with Channel Partners and resellers in prospecting and account alignment

Handling incoming inquires and customer service calls in a back-up capacity

• Other duties as assigned
YOUR COMPETENCIES

Ability to successfully sell to a variety of professionals in security, external cybersecurity, threat intel, brand governance, risk, and other applicable roles

Professional presentation skills with the ability to give high-level presentations to individuals at key accounts

Strong verbal and written communication skills

Ability to network and build relationships with key prospects and high-level executives

Ability to work independently as a self-starter and being self-motivated

Ability to work well with members of the sales team, key members of leadership, and other teams to drive sales in assigned territory

Detail-orientated to calculate quotations and order quantities correctly and accurately enter them into database

Working knowledge of Microsoft Windows, Excel, Word, and Outlook

Lifting booth materials and equipment (as much as 50 lbs) to set up and tear down tradeshow booths, as well as demonstration kits

Must be able to travel on a regular basis both car and airplane transportation

Valid driver’s license and good driving record required

YOUR EDUCATION & EXPERIENCE

College degree or equivalent education and work experience

Two plus years managing a sales territory

Minimum of two years of presentation/demonstration experience

At least two years required of in-field (face-to-face) and phone sales experience in a business setting

In-field territory management experience preferred

Cybersecurity, Threat Intel, or Risk software sales experienced preferred

Sales certification or methodology experience preferred (Sandler, MEDDPICC, etc).

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Executive
Technology & IT Business Development CRM Customer Service Digital Marketing Excel Executive level

Likely questions

  1. Tell us about work you have done that is close to the Enterprise Account Manager role.
  2. How would you approach your first 30 days at penlink?
  3. Which of Business Development, CRM and Customer Service have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Business Development, CRM and Customer Service.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Enterprise Account Manager role because I can bring practical experience in Business Development, CRM and Customer Service, learn the team quickly, and contribute to the outcomes penlink needs from this hire.

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