About the role

Analyte Health's mission is to provide easy, accessible and affordable online health care services for everyone. Everything we do focuses on helping our patients become healthier and happier. We have easy-to-use online platforms that provide fast, convenient, private and cost-effective clinical services anytime, anywhere. Our trained health counselors will guide our patients every step of the way while our physicians are ready to deliver treatment. We provide innovative health care services through the elegant mixture of technology, science and patient-centric care that gets our patients back on the path towards wellness.

For more information, please visit our website www.analytehealth.com.

We are actively seeking a Patient Services Representative professional that is a certified medical assistant that has an empathetic demeanor and positive attitude to join our remote workforce! We need someone who enjoys making a difference, and can confidently build brand advocacy, deliver empathy, and assist our clients with whatever they may need.

If this sounds like you, Analyte Health may be ideal for you! We are 100 percent committed to taking care of business and our clients, so if you are too, please consider joining the team!

SKILLS and REQUIREMENTS:

Must have a College Degree

Must be professional, ethical, and have a patient-centric attitude

Must be results oriented and pay strong attention to detail

Must be well organized and computer literate

Must have at least 2 years of contact center experience

Must be a true team player with great communication skills

Must be able to advocate our brands well

English speaker, Bilingual is a plus!

Ability to maintain excellence attendance

Must be flexible as our work schedules vary!

Experience supporting subscription based products or services

Proactively identifies and escalates issues to support the patient experience and brand

BENEFITS:

Hourly base pay, $6 USD with a progressive raise structure

Weekly Pay

Work From Home (No Commuting Required)

Paid Training

Paid meal break

Company-Issued Workstations and Equipment

POTENTIAL SCHEDULE

Flexible Schedules

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid

Technology & IT Remote Collaboration Patient Services Representative Tmu Mid level

Likely questions

Tell us about work you have done that is close to the Patient Services Representative (SF/TMU) role.
How would you approach your first 30 days at Analyte Health?
Which of Remote Collaboration, Patient and Services have you used recently, and what did it help you achieve?
Describe a time you solved a problem without waiting to be told exactly what to do.
How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

A recent example that proves your experience with Remote Collaboration, Patient and Services.
One short story with a problem, your action, and the result.
Two examples that show the strengths listed on your CV.
A clear reason why this role and company interest you.
Your availability, preferred work style, and salary expectations.

Ask them

What would success look like in the first 90 days?
What are the main problems this hire should help solve?
How does the team give feedback and measure good work?
What does a normal working week look like for this role?

Practice line

I am interested in the Patient Services Representative (SF/TMU) role because I can bring practical experience in Remote Collaboration, Patient and Services, learn the team quickly, and contribute to the outcomes Analyte Health needs from this hire.

Patient Services Representative (SF/TMU)

About the role

Walk in with sharper answers.

Likely questions

Prepare before the call

Ask them

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