Dragon Veterinary Inc.

Software Sales and Support

Canada full-time Senior Salary not listed
full-time Senior level Technology & IT Curated
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About the role

Dragon Veterinary Canada Ltd. / Dragon Medical Dictation Canada is a diverse company that is focused in the medical and veterinary voice recognition/AI Scribe sector. We are an international company focused in Canada and the US with partners and clients across North America. We are a very small team with a start up mentality.
Position Description Name: Software Sales and Support
Location: HRM (Work from Home)
Salary + Commission Role
Position Summary:
Note; this position will be starting as a fill-in for a current employee going on maternity leave, but will turn into a permanent additional sales representative based on performance.
The Software Sales and Support role will be to work with potential clients to adopt voice dictation or AI Scribe software into their clinic (medical and veterinary fields). This diverse role will see you working closely with clients to train them on using our various softwares, as well as seeking out new clients through cold outreach, performing demos over video calls and selling the product. Some experience in sales is required.
Necessary skills:

Excellent problem-solving skills

Confident working with computers and various software applications

Experience using a CRM

Excellent phone skills.

Strong organizational ability, and attention to detail

Eager to learn and try new tools

Strong verbal and written communication in English

Patient and adaptable

Post secondary education in a relevant industry is an asset

Fluent in spoken and written English is a must

Knowledge of veterinary clinic workflows and/or medical clinic workflows is an asset

Previous experience in software sales or pharmaceutical sales is a strong asset

Responsibilities:

Product training for new clients

Respond to sales phone line

Respond to product inquiry emails

Seek and Reach out to potential clients

Perform free trial on-boarding sessions and training with the software

Additional responsibilities may be required. Being a small organization, we rely on employees who can roll with the punches, adapt to diverse situations, and wear different hats as needed.
**Please ensure you are familiar with the products we offer prior to applying for this position. You may review our products at the following websites:

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Senior
Technology & IT CRM Sales Software Support Technology Senior level

Likely questions

  1. Tell us about work you have done that is close to the Software Sales and Support role.
  2. How would you approach your first 30 days at Dragon Veterinary Inc.?
  3. Which of CRM, Sales and Software have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with CRM, Sales and Software.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Software Sales and Support role because I can bring practical experience in CRM, Sales and Software, learn the team quickly, and contribute to the outcomes Dragon Veterinary Inc. needs from this hire.

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