The Michael J. Fox Foundation for Parkinson's Research

Marketing Automation Manager

United States full-time Executive $85,000 - $100,000
full-time Executive level Technology & IT Salary listed Curated
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About the role

Job Title: Marketing Automation Manager
Position Summary:
The Michael J. Fox Foundation for Parkinson’s Research (“the Foundation”) is seeking top talent for its Marketing Automation Manager position. Reporting to the Director of Marketing Automation, this position owns the operational functions that allow the organization's automation and analytics specialists to work at maximum efficiency and consume clearly defined, standardized inputs to target communications across campaigns and measure Key Performance Indicators (“KPIs”).
This position can be based anywhere in the U.S. and will be expected to work east coast hours (standard business hours are 9:00am – 5:00pmET).

Key Responsibilities:
Handle the day-to-day program mechanics of executing email marketing plans including building, QA, and scheduling emails within Salesforce Marketing Cloud
Manage and maintain Email Marketing Calendar and ensure alignment with revenue goals, organizational priorities, and internal stakeholders
Manage and grow organizational email list, control email frequency and touchpoints to minimize database churn, and maintain data hygiene standards
Use SQL query to build and maintain email audiences within Automation Studio
Develop in-depth expertise in a constantly evolving digital marketing operations landscape across technical capabilities, workflows, processes, quality control and platform integrations
Coordinate distribution of digital assets and campaign information to Automation and Analytics teams 
Work with the marketing team and other departments to manage direct marketing efforts to support acquisition and retention strategies among target groups, including integrated marketing campaigns and seasonal and other initiatives
Assist the Automation team with status updates to email calendar
Provide support and perform testing during the development of new and existing workflows and emerging technology
Qualifications and Skills:
Knowledge in marketing automation, marketing operations or related capacity 
Proficiency in SQL, AMPscript, and deep understand of data relationships within CRM and SFMC
The ability to analyze performance data and translate data into actionable strategies for email marketing
Familiarity with project management principles, methods, techniques, and tools. Agile project management experience is a plus
Experience managing projects that have involved the introduction of new ways of working, processes, and methodologies
Experience with digital marketing analytics, email marketing platforms (Salesforce Marketing Cloud is preferred), and project management platforms
Commitment to data hygiene, project management and customer service
Demonstrated ability to collaborate with cross-functional peers, business owners, strategists, and agency partners to achieve business results

Compensation & Benefits
Individual compensation for this role is dependent on a variety of factors, including, but not limited to, qualifications, skillsets, and applicable laws. In addition to salary, the Foundation offers a comprehensive benefits package, including:

15+ options for medical insurance (with the Foundation paying 90 percent of the premiums)

Competitive dental and vision plans

401(k) plan with 6 percent employer contribution

Flexible spending accounts

Employer paid life and disability insurance

18 Vacation Days; 12 Well-Being (Sick) Days; 2 Personal Days; summer Fridays (office closure at 2pm) and a summer holiday week over July 4

Flexible work environment. We trust all employees to work closely with their manager and colleagues to determine when, where and how programs and projects get done.

Employees are also eligible for a discretionary bonus on an annual basis. The Foundation provides staff and leadership cultivation through regular training courses and events.

Salary Range

$85,000—$100,000 USD

How to Apply:
Interested candidates should submit a resume and thoughtful cover letter describing through examples, their specific qualifications and interest in the position. If you think that your skills are transferable and can add value to this role, please apply. Applicants who best match the position’s needs will be contacted.

About Us:
The Michael J. Fox Foundation for Parkinson’s Research was founded in 2000 with one clear objective: accelerating meaningful therapeutic advances and, ultimately, a cure for Parkinson’s disease (PD). The Foundation applies extraordinary scientific, business and media assets to this singular focus—thus creating a unique and dynamic organization. Since inception, MJFF has quickly grown into the largest nonprofit funder of Parkinson’s disease research, having funded over $2 billion in research projects in both academic and industry labs worldwide.

Visit www.michaeljfox.org for more information.

 Research has shown that people from marginalized communities apply to roles only when they meet 100% of the job requirements. If you think that your skills are transferable and can add value to this role, and you are someone who will contribute to our efforts to build and support a diverse, equitable and inclusive workforce, we strongly encourage you to apply.

Originally posted on Himalayas

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Executive
Technology & IT CRM Customer Service Data Analysis Digital Marketing MySQL Executive level

Likely questions

  1. Tell us about work you have done that is close to the Marketing Automation Manager role.
  2. How would you approach your first 30 days at The Michael J. Fox Foundation for Parkinson's Research?
  3. Which of CRM, Customer Service and Data Analysis have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with CRM, Customer Service and Data Analysis.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Marketing Automation Manager role because I can bring practical experience in CRM, Customer Service and Data Analysis, learn the team quickly, and contribute to the outcomes The Michael J. Fox Foundation for Parkinson's Research needs from this hire.

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