AIL

Work-From-Home Client Services Associate

United States full-time Entry $90,000 - $119,981
full-time Entry level Technology & IT Salary listed Curated
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About the role

A remote role for professionals who want purpose, flexibility, and earning potential.
AO Globe Life is growing and looking for Client Services Associates who can deliver an excellent experience to individuals and families seeking insurance information. You will work with warm leads, receive training and mentorship, and build a career focused on helping people make informed protection decisions.
What You’ll Do

Respond to prospective clients and schedule appointments

Conduct virtual needs-based conversations

Help clients understand their insurance options

Recommend appropriate life, supplemental health, and accident coverage

Follow up consistently and professionally

Keep client communication clear, organized, and timely

What We Provide

Fully remote work opportunity

Warm leads—no cold calling requirement

Weekly income with no cap on earning potential

Medical insurance premium reimbursement

Online training resources available across devices

Daily coaching and career mentorship

Incentive programs

No overhead expenses

Union representation through OPEIU Local 277

A stable, established organization with 70 years of history

What You Bring

Excellent verbal, written, and listening skills

A helpful and professional presence

Strong attention to detail

Ability to manage priorities independently

Comfort with technology and virtual meetings

A collaborative mindset and willingness to be coached

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Entry
Technology & IT Remote Collaboration Home Client Services Associate Entry level

Likely questions

  1. Tell us about work you have done that is close to the Work-From-Home Client Services Associate role.
  2. How would you approach your first 30 days at AIL?
  3. Which of Remote Collaboration, Home and Client have you used recently, and what did it help you achieve?
  4. What have you learned quickly in a past role, project, or training experience?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Remote Collaboration, Home and Client.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Work-From-Home Client Services Associate role because I can bring practical experience in Remote Collaboration, Home and Client, learn the team quickly, and contribute to the outcomes AIL needs from this hire.

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