HOME DEPOT U.S.A., INC.

Senior Software Engineer - Platform Reliability Engineering

Georgia full-time Senior $90,000 - $170,000
full-time Senior level Technology & IT Salary listed Curated
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About the role

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
As a Senior Software Reliability Engineer on the Platform Reliability Engineering team, you will ensure the resilience, performance, and security of our enterprise Cloud Platform, working alongside partner RE and Enablement teams that support our critical Engineering Experience services. As a subject matter expert in Reliability Principles and Practices, you will deliver on RE initiatives, remove toil through automation, mentor junior engineers, lead incident triage, perform root cause analysis, and drive no-repeat resolutions of systemic problems through blameless postmortems and problem management. Your mission is to engineer reliability into our platforms through automation; rigorous change, incident, and problem management; and destructive testing, while establishing and enforcing Service Level Objectives (SLOs) that let product teams build and run customer-facing workloads on highly available, paved-path solutions.
Key Responsibilities:

50% Delivery and Execution - Develops, tests, deploys, and maintains software, with a clear understanding of the value the software is to provide; Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm; Consistently achieves results, even under tough circumstances; Develops test suites (functional, destructive, etc) to enable success, rapid deployment of code to production; Takes a broad view when approaching issues; using a global lens

20% Learns and Grows - Learns through successful and failed experiment when tackling new problems; Actively seeks ways to grow and be challenged using both formal and informal development channels

20% Plans and Aligns - Collaborates with other team members in agile processes; Creates new and better ways for the organization to be successful; Works the Product Team to ensure user stories are valuable, developer ready, easy to understand and testable; Delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; Adapts approach and demeanor in real time to match the shifting demands of different situations; Relates openly and comfortably with diverse groups of people

10% Supports and Enables - Helps grow junior engineers by providing guidance on modern software development frameworks, and leading technical discussions

Direct Manager/Direct Reports:

This position typically reports to Software Engineer Manager or Sr. Manager

This position has 0 Direct Reports

Travel Requirements:
No travel required.
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Preferred Qualifications:

4+ years of relevant work experience in a related engineering field (Systems, Software, Operational) or a reliability engineering domain

Experience with ITIL processes and the support and maintenance of production systems, including Change, Incident, and Problem Management

Experience leveraging AI tooling to compress MTTD, MTTM, and MTTR

Experience with common scripting and programming languages (BASH, Python, Golang, TypeScript, Java) and data serialization and configuration DSLs (YAML, JSON, HCL)

Experience with infrastructure automation and orchestration tools such as Terraform and Ansible

Experience managing Google Cloud Platform (or equivalent) projects and services, including infrastructure, Compute, Developer Tools, Security, and Identity and Access Management

Experience with observability and monitoring tooling such as Prometheus, Grafana, and OpenTelemetry

Strong understanding of container orchestration (Kubernetes/GKE) and modern microservice architectures

Familiarity with Unix and Linux operating systems

Experience with security tooling (Wiz) and frameworks

Experience designing and executing destructive, performance, and failure-scenario tests, including leading team drills that validate operational readiness

Experience with modern debugging and root cause analysis techniques

Experience with version control systems

Strong understanding of SLOs and core SRE principles and practices

Strong communication and collaboration skills, with experience producing operational status communications, real-time reporting to diverse stakeholders, documentation, and peer mentorship

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:
No additional education
Minimum Years of Work Experience:
3
Preferred Years of Work Experience:
No additional years of experience
Minimum Leadership Experience:
None
Preferred Leadership Experience:
None
Certifications:
None
Competencies:

Global Perspective

Manages Ambiguity

Nimble Learning

Self-Development

Collaborates

Cultivates Innovation

Situational Adaptability

Communicates Effectively

Drives Results

Interpersonal Savvy

For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:
The pay range for this position is between $90,000.00 - $170,000.00Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Senior
Technology & IT Data Analysis Javascript Project Management Python Writing Senior level

Likely questions

  1. Tell us about work you have done that is close to the Senior Software Engineer - Platform Reliability Engineering role.
  2. How would you approach your first 30 days at HOME DEPOT U.S.A., INC.?
  3. Which of Data Analysis, Javascript and Project Management have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Data Analysis, Javascript and Project Management.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Senior Software Engineer - Platform Reliability Engineering role because I can bring practical experience in Data Analysis, Javascript and Project Management, learn the team quickly, and contribute to the outcomes HOME DEPOT U.S.A., INC. needs from this hire.

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