Humana

Lead Enterprise Salesforce Architect

United States full-time Senior $142,300 - $195,700
full-time Senior level Technology & IT Salary listed Curated
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About the role

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Join our innovative team as a Lead Solution Architect and play a pivotal role in transforming healthcare technology through enterprise-scale Salesforce solutions. You will lead the design, integration, and implementation of cutting-edge digital platforms leveraging Salesforce Health Cloud, Service Cloud, MuleSoft, APIs, microservices, and Azure cloud technologies. In this strategic leadership role, you will drive initiatives that improve patient engagement, operational efficiency, and business outcomes. If you are passionate about digital transformation, enterprise architecture, and delivering scalable healthcare solutions, we want to hear from you.The Lead Solution Architect is responsible for defining end-to-end solution architecture, technology strategy, and integration patterns for enterprise applications and digital platforms. This role leads the design and implementation of Salesforce-centric solutions while ensuring alignment with business objectives, enterprise architecture standards, and healthcare compliance requirements.
The architect will evaluate business needs, define scalable solution architectures, and ensure seamless integration across Salesforce, Azure, enterprise applications, and healthcare systems. This position influences organizational technology strategy, drives architecture governance, and provides leadership across complex initiatives with significant technical and business impact.
Key Responsibilities

Lead the solution architecture and technical design of enterprise applications with a focus on:

Salesforce Health Cloud

Salesforce Service Cloud

MuleSoft

API-led connectivity

Azure Cloud

Microservices-based architectures

Define scalable, secure, and high-performing Salesforce solution architectures that align with enterprise and business objectives.

Design integration strategies between Salesforce and enterprise platforms, including healthcare applications, data platforms, ERP systems, and third-party services.

Establish architecture standards, best practices, governance models, and implementation frameworks for Salesforce and enterprise solutions.

Provide technical leadership across multiple delivery teams, ensuring adherence to architectural principles and solution roadmaps.

Partner with business stakeholders, product owners, engineering teams, and executive leadership to align technology investments with strategic goals.

Lead architecture reviews, solution assessments, and technology evaluations to drive innovation and continuous improvement.

Ensure compliance with healthcare industry regulations, security standards, data privacy requirements, and interoperability frameworks.

Mentor architects, developers, and technical leads while fostering engineering excellence and knowledge sharing.

Drive digital transformation initiatives leveraging Salesforce ecosystem technologies, AI capabilities, automation, and cloud-native services.

Required Qualifications

Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent work experience.

10+ years of experience in enterprise application development, solution architecture, or technology leadership roles.

5+ years of hands-on Salesforce architecture experience designing and implementing enterprise-scale solutions.

Salesforce Architect certifications such as:

Application Architect

System Architect

Certified Sharing & Visibility Architect

Integration Architect

Salesforce Certified Technical Architect (CTA) preferred

Demonstrated expertise in:

Salesforce platform architecture

Apex, Lightning Web Components (LWC)

Salesforce APIs and integrations

MuleSoft

Azure Cloud services

Microservices architecture

Enterprise integration patterns

Strong experience designing scalable, secure, and highly available solutions in complex enterprise environments.

Experience leading cross-functional teams, architecture governance processes, and large-scale implementation programs.

Preferred Qualifications

Master's degree in Computer Science, Information Technology, Engineering, or a related discipline.

Prior experience serving as a Lead Architect, Enterprise Architect, or Solution Architect for large transformation initiatives.

Experience implementing Salesforce Health Cloud or other healthcare-focused Salesforce solutions.

Strong understanding of healthcare data standards and interoperability frameworks including:

HL7

FHIR

HIPAA

Healthcare compliance and privacy regulations

Experience with DevOps, CI/CD, platform governance, and cloud-native application architectures.

Knowledge of AI, Agentforce, Salesforce Data Cloud, and customer engagement platforms.

Proven ability to influence business and technology strategy through architecture leadership and innovation.

Use your skills to make an impact

Interview Format:
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Work-At-Home Requirements
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

Satellite, cellular and microwave connection can be used only if approved by leadership.

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.


Social Security Task
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from with instructions on how to add the information into your official application on Humana’s secure website.
Limited Geography Remote - This is a remote position but located within a specific geography.
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$142,300 - $195,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.​
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Senior
Technology & IT API integration CRM Human Resources Remote Collaboration Senior level full-time

Likely questions

  1. Tell us about work you have done that is close to the Lead Enterprise Salesforce Architect role.
  2. How would you approach your first 30 days at Humana?
  3. Which of API integration, CRM and Human Resources have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with API integration, CRM and Human Resources.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Lead Enterprise Salesforce Architect role because I can bring practical experience in API integration, CRM and Human Resources, learn the team quickly, and contribute to the outcomes Humana needs from this hire.

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