Mindset Care

Client Advocacy and Case Strategy Associate

United States full-time Entry Salary not listed
full-time Entry level Technology & IT Curated
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About the role

About Mindset Care, Inc.

Mindset was founded to create a better experience for those with a mental illness and their caregivers in applying for Social Security Disability benefits.

Our team of Social Security Disability lawyers and representatives has helped thousands of individuals through the arduous process of obtaining Social Security Disability Insurance (SSDI) and/or Supplemental Security income (SSI) through the Social Security Administration.

Client Advocacy & Case Strategy Associate

Position Overview:

Mindset is looking for a Client Advocacy & Case Strategy Associate to work alongside our disability attorneys and advocacy team on Social Security disability cases.

You'll be working at the intersection of advocacy, legal strategy, healthcare evidence, technology, and operations. One day you may be analyzing hundreds of pages of medical evidence. Another day you may be helping an attorney identify the key issue for an upcoming disability hearing. You may also help test a new AI-enabled workflow designed to find important information that would otherwise require hours of manual review.

Think of this as a law clerk role redesigned for a technology-enabled advocacy organization. You'll review real cases, analyze medical evidence, identify gaps and important issues, conduct targeted legal research, help prepare attorneys for hearings, and contribute to the strategy behind disability claims and appeals. You'll also gain exposure to how Mindset is using AI and technology to rethink traditional legal workflows—from reviewing large medical records and identifying important evidence to improving hearing preparation and analyzing unfavorable decisions.

Job Responsibilities:

Analyze medical records and disability evidence.

Identify the strongest and weakest parts of a case.

Spot missing evidence and case-development needs.

Prepare case summaries and hearing materials for attorneys.

Research Social Security disability rules and legal issues.

Review SSA determinations and decisions.

Assist with hearing and Appeals Council preparation.

Identify medical, vocational, and procedural issues that could affect case outcomes.

Use emerging AI-enabled tools to make case review faster and more effective.

Ultimately, help our team build stronger cases for people seeking disability benefits.

Who We Are Looking For:

Law student or recent graduate – this could be a particularly strong opportunity for someone early in their legal career.

Analytical thinker who enjoys breaking down complex problems and information.

Curious and intellectually engaged, with a willingness to dig deeper and ask thoughtful questions.

Excellent writer with strong attention to detail and the ability to communicate clearly.

Comfortable working through complicated information, including identifying inconsistencies, gaps, or details that don't add up.

Enthusiastic about leveraging emerging technologies, such as AI, to enhance professional work.

Relevant experience is a plus, but not required, including experience with:

Social Security disability

Administrative law

Healthcare or medical records

Public benefits

Legal research

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Entry
Technology & IT Client Advocacy Case Strategy Associate Entry level

Likely questions

  1. Tell us about work you have done that is close to the Client Advocacy and Case Strategy Associate role.
  2. How would you approach your first 30 days at Mindset Care?
  3. Which of Client, Advocacy and Case have you used recently, and what did it help you achieve?
  4. What have you learned quickly in a past role, project, or training experience?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Client, Advocacy and Case.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Client Advocacy and Case Strategy Associate role because I can bring practical experience in Client, Advocacy and Case, learn the team quickly, and contribute to the outcomes Mindset Care needs from this hire.

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