Five9

Mid Market Account Executive

UK, United Kingdom full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

The Mid Market Account Executive is an individual contributor role. In this position, the individual creates, identifies, and closes sales.

The Account Executive primary responsibility is to acquire new customers and drive revenue. A successful Account Executive is a self starter who can create a large pipeline of business. We look for team players - hungry, nimble and who have the ability and willingness to close a mix of complex mid market deals.

Key Responsibilities:

Create and drive revenue within a specified region or list of named accounts

Generate business opportunities through professional networking

Drive brand awareness, campaigns, and lead generation via networking, associations, etc.

Meet and exceed all quarterly and annual sales quotas

Own the sales cycle generation to closure

Develop business plan and present the business plan during quarterly review sessions

Maintain account and opportunity forecasting within our internal forecasting system (SFDC)

Self-generate leads from a personal connections, referral partners, and regional networking events

Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience

Key Qualifications

3+ years of Contact Center software or CRM sales experience

Be able to work independently and as part of a team in a fast pace, rapid change environment

Experience selling at the C-level

Proven track record of sales excellence

Superior professional presence and business acumen

Preferred Qualifications

Experience selling to CMO

Knowledge of territory or accounts assigned

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Business Development CRM Digital Marketing Sales Mid level full-time

Likely questions

  1. Tell us about work you have done that is close to the Mid Market Account Executive role.
  2. How would you approach your first 30 days at Five9?
  3. Which of Business Development, CRM and Digital Marketing have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Business Development, CRM and Digital Marketing.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Mid Market Account Executive role because I can bring practical experience in Business Development, CRM and Digital Marketing, learn the team quickly, and contribute to the outcomes Five9 needs from this hire.

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