Care VMA Health

Virtual Medical Assistant- Front Desk Specialist

United States full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

Virtual Medical Assistant- Front Desk Specialist
Role Overview:
We are currently seeking a Front Desk Receptionist to support our doctor, Home Care Nursing, in delivering exceptional patient care. As the first point of contact for patients, you will play a vital role in providing administrative support and ensuring smooth operations at the front desk.
Role Details:

Job Type: Full-time (Remote)

Time Zone: Central Time, USA

Shift Timings: Rotational

Salary : Market Competitive + Short Term & Long Term Benefits

Experience: 2-3 years in a relevant field

Doctor's Specialty: Home Care Rursing

Requirements:

Proven Experience with Front Desk duties, answering patient calls.

Proven Experience with Checking eligibilities and benefits.

Proven Experience with Updating patient information on charts in EMR.

Proven experience in front desk duties within US Healthcare system

Strong communication and interpersonal skills to interact effectively with patients and colleagues.

Assist with patient check-in and check-out processes, including collecting co-pays and updating medical charts.

Experience with : Handling phone calls

Experience with : Scheduling appointments.

Experience with : Reschedule appointments

Experience with : Answering queries

Experience with : Fax / Emails

Experience with : Ring Central

Experience with : Home Care Nursing specialty

Must be fluent in English

This role offers a unique opportunity to support a Home Care Nursing remotely while contributing to the delivery of quality patient care. If you meet the requirements and are eager to make a difference in healthcare data management, we encourage you to apply.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Operations Remote Collaboration SQL Virtual Medical Mid level

Likely questions

  1. Tell us about work you have done that is close to the Virtual Medical Assistant- Front Desk Specialist role.
  2. How would you approach your first 30 days at Care VMA Health?
  3. Which of Operations, Remote Collaboration and SQL have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Operations, Remote Collaboration and SQL.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Virtual Medical Assistant- Front Desk Specialist role because I can bring practical experience in Operations, Remote Collaboration and SQL, learn the team quickly, and contribute to the outcomes Care VMA Health needs from this hire.

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