About the role
Category: Technology
Location:
Zoho CRM Experts / Zoho Bigin Experts
As aZoho CRM Expert / Zoho Bigin Expertat WITTIGONIA digital, you will configure, customize and maintain CRM systems to support sales, marketing and customer service teams. In this remote role, you will ensure CRM processes are efficient, data is clean, workflows are automated, and system analytics provide actionable insights. You’ll be a key contributor to improving customer journeys through bothZoho CRMandZoho Bigin.
Key Responsibilities:
Set up, customize and maintain Zoho CRM modules: fields, layouts, permissions, workflows, automations and dashboards
Manage Bigin pipelines and small‑business workflows; configure teams, roles, and flows between Zoho Bigin and other Zoho tools or third‑party apps
Ensure data integrity: cleaning, deduplication, import/export, synchronization and audit of CRM & Bigin records
Build reports and dashboards to track lead generation, opportunity pipelines, and customer lifecycle metrics
Train end users, support adoption, document best practices and create process guidelines
Troubleshoot system issues, oversee permissions & access control, maintain security settings in line with GDPR / local privacy requirements
Requirements
Demonstrable experience withZoho CRMandZoho Bigin, including setup, customization, workflows and automations.
Strong data‑management skills: record‑keeping, data hygiene, integration skills, synchronization across systems
Ability to build useful dashboards, analytic reports and insights from CRM & Bigin usage
Experience training or supporting users, producing documentation or process standards
English fluency (written and spoken); fluency in one additional major language preferred (German, French, Portuguese, Italian or Spanish)
Excellent problem‑solving skills and attention to detail; proactive in suggesting improvements
Benefits
Work remotely with flexibility and autonomy in a digital‑first team
Hands‑on opportunity to work across enterprise CRM and small‑business CRM platforms
Exposure to international clients and cross‑functional teams
Professional growth: opportunities for certifications, best‑practice training, and continual refinement of CRM strategies
About WITTIGONIA digital
WITTIGONIA digital partners with leading platforms likeZoho,TikTok,Google Ads,Microsoft Ads,LinkedIn Ads, andAmazon Ads. We specialize in digital strategy, performance marketing, marketing automation and data‑driven optimization. Our tagline,“Creating Tomorrow Today”, reflects our commitment to innovation and strategic excellence. Learn more via ourwebsite and job portal.
Join us to lead the future of CRM excellence with Zoho‑powered insights and pipeline mastery.
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Learn more about WITTIGONIA services:
DetailsOriginally posted on Himalayas