About the role

Responding to inbound emails and web messages

· Creating new outbound emails

Primarily non-voice, but voice tasks are still a component of

the role and other tasks at hand

Processing transactions on proprietary and 3rd party systems

Attending virtual huddles and other online meetings

Receiving or making internal & external voice calls

Updating data/reporting and collating other information

Providing feedback on opportunities to improve process

Calculating various costs for travel bookings e.g. flights,

upgrades and/or add-ons

Providing specialist advice to other internal teams

Prioritizing work across multiple queues/systems

Quality checking own or other team members work before

finalizing

Rapid task switching based on priorities/ urgencies

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Excellent communication skills in English – written and spoken
· Ability to adapt communication to different countries/cultures
· Numerate/Experience with spreadsheets - ability to complete
calculations and translate time across time zones
· Experience with different proprietary web applications and MS

Office Suite
· Customer focus

Completed at least 2 years in college

· Amicable to shifting schedules
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Entry

Technology & IT Administration Data Analysis Reservations Associate Market Entry level

Likely questions

Tell us about work you have done that is close to the Reservations Administration Associate (2 US MARKET / 2 CA MARKET) role.
How would you approach your first 30 days at MicroSourcing?
Which of Administration, Data Analysis and Reservations have you used recently, and what did it help you achieve?
What have you learned quickly in a past role, project, or training experience?
How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

A recent example that proves your experience with Administration, Data Analysis and Reservations.
One short story with a problem, your action, and the result.
Two examples that show the strengths listed on your CV.
A clear reason why this role and company interest you.
Your availability, preferred work style, and salary expectations.

Ask them

What would success look like in the first 90 days?
What are the main problems this hire should help solve?
How does the team give feedback and measure good work?
What does a normal working week look like for this role?

Practice line

I am interested in the Reservations Administration Associate (2 US MARKET / 2 CA MARKET) role because I can bring practical experience in Administration, Data Analysis and Reservations, learn the team quickly, and contribute to the outcomes MicroSourcing needs from this hire.

Reservations Administration Associate (2 US MARKET / 2 CA MARKET)

About the role

Walk in with sharper answers.

Likely questions

Prepare before the call

Ask them

Related jobs.