Sedgwick

Physical Therapy Utilization Review Advisor

United States full-time Mid $80,000 - $88,000
full-time Mid level Technology & IT Salary listed Curated
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About the role

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Physical Therapy Utilization Review AdvisorPRIMARY PURPOSE: Counsels providers (physical therapists, occupational therapists, and physicians) as it pertains to the appropriate use, cadence, and duration of physical therapy services; monitors the impact of physical therapy services provided to injured workers; provides medical necessity reviews to evaluate and implement services to meet client health needs; and promotes quality cost-effective physical therapy outcomes.
ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment a are driven to deliver great work.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Reviews medical records and physical therapy (PT) treatment plans to ensure they meet the appropriate guidelines while also ensuring best possible recovery.

Determines the medical necessity and appropriateness of physical therapy services according to policy and develops action plans for providers as it pertains to current and future treatment.

Provides clinical opinions regarding physical therapy needs and communicates with providers about therapy protocols and guidelines.

Liaises and negotiates with physical therapists, occupational therapists, physicians, and other stakeholders to optimize patient care and promote effective use of resources.

Consults with Sedgwick clinical team on difficult claims and provides recommendations tied to improving care and overall claim outcomes.

Supports clinical product innovation for Sedgwick in conjunction with both internal and external stakeholders.

Documents all communications, decisions, and steps taken in the claim process in a timely and accurate manner.

Participates in client meetings and phone calls to explain program results.

Supports complex claim roundtable discussions.

Participates in quality assurance activities, including audits and peer reviews, to ensure adherence to clinical guidelines and standards, as well as identifying opportunities for improvement.

Stays updated with relevant industry regulations, guidelines, and best practices related to utilization review and maintains compliance with applicable laws and regulations.

Education & Licensing
Master’s degree from an accredited college or university in Physical Therapy required. Doctorate degree in Physical Therapy preferred. Completion of the National Physical Therapy Examination (NPTE) and current license to practice as a Physical Therapist required.
Experience
Eight (8) years of related experience or equivalent combination of education and experience required.
Skills & Knowledge

Strong knowledge of workers' compensation regulations and policies

Knowledge of current trends as it pertains to Physical Therapy, Occupational Therapy, Chiropractic Care, etc

Extensive knowledge of reviewing, understanding, and applying medical practice guidelines and a rage of treatment protocols

Excellent oral and written communication skills, including presentation skills

PC literate, including Microsoft Office products

Analytical and interpretive skills

Strong organizational skills

Excellent interpersonal skills

Excellent negotiating skills

Ability to create and complete comprehensive, accurate and constructive written reports

Ability to work in a team environment

Ability to meet or exceed Performance Competencies

Work environment: When applicable and appropriate, consideration will be given to reasonable accommodation.
Physical: Computer keyboarding, travel as required
Auditory/visual: Hearing, vision and talking
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
TAKING CARE OF YOU BY
We offer a diverse and comprehensive benefits package including:
Three Medical, and two dental plans to choose from.

Tuition reimbursement eligible.

401K plan that matches 50% on every $ you put in up to the first 6% you save.

4 weeks PTO your first full year.

NEXT STEPS
If your application is selected to advance to the next round, a recruiter will be in touch.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $80,000 - $88,000/year. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Physical Therapy Utilization Review Advisor Mid level

Likely questions

  1. Tell us about work you have done that is close to the Physical Therapy Utilization Review Advisor role.
  2. How would you approach your first 30 days at Sedgwick?
  3. Which of Physical, Therapy and Utilization have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Physical, Therapy and Utilization.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Physical Therapy Utilization Review Advisor role because I can bring practical experience in Physical, Therapy and Utilization, learn the team quickly, and contribute to the outcomes Sedgwick needs from this hire.

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