AdvantixxRCM

Revenue Cycle Operations Manager

United States full-time Executive Salary not listed
full-time Executive level Technology & IT Curated
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About the role

About AdvantixxRCM

AdvantixxRCM is a healthcare revenue cycle management company supporting medical practices and healthcare organizations with accurate, compliant, and results-focused billing operations. Our services may include patient access, eligibility and authorization, charge entry, coding, claims submission, payment posting, accounts receivable follow-up, denial management, credentialing, reporting, and client support.

We value integrity, accountability, accuracy, service, continuous improvement, and protection of confidential patient and client information. Team members must follow company policies, client requirements, applicable law, and HIPAA privacy and security standards.

Revenue Cycle Operations Manager

AdvantixxRCM is seeking a hands-on operations leader to build and manage compliant, scalable revenue-cycle workflows across billing, claims, A/R, denials, payment posting, eligibility, prior authorization, credentialing, reporting, and client service. This is a full-time U.S. employee role with remote work eligibility; final classification, schedule, work location, compensation, and benefits will be stated in the written offer.

Responsibilities

Lead daily RCM operations, capacity planning, work allocation, quality control, and client service.

Establish SOPs, productivity and quality standards, dashboards, escalation paths, and audit routines.

Monitor clean-claim rate, denials, days in A/R, A/R aging, net collection rate, timely filing, posting accuracy, and client-specific service levels.

Coach employees and contractors, conduct regular one-on-ones, and build a culture of accountability, respect, continuous improvement, and speaking up.

Coordinate client implementations, payer workflows, EHR/practice-management access, clearinghouses, reporting, and issue resolution.

Partner with leadership on staffing, vendors, information security, privacy, compliance, and business continuity.

Prevent access to PHI or client systems until required agreements, training, and controls are complete.

Qualifications

Five or more years of progressive healthcare RCM experience; leadership experience strongly preferred.

Strong knowledge of claims, denials, insurance A/R, payments, eligibility/authorization, payer portals, and performance reporting.

Experience with Medicare, Medicaid, and commercial payer workflows.

Demonstrated ability to manage distributed teams and improve measurable outcomes.

Excellent judgment, documentation, communication, and client-service skills.

Privacy, Security, and Ethical Billing

The manager must model HIPAA, minimum-necessary access, data-security, payer, client, and company requirements. Knowingly false billing, concealment of errors, retaliation, improper access, or unauthorized transfer of company, client, patient, or payer information is prohibited. Concerns must be reported promptly and preserved for review.

Employment Notice

AdvantixxRCM is an equal opportunity employer. Reasonable accommodations are available as required by law. Employment is contingent on applicable identity, work-authorization, background, credential, and reference verification and execution of required agreements. This posting is not a contract or guarantee of employment.

Originally posted on Himalayas

Interview prep

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Executive
Technology & IT Data Analysis Operations Remote Collaboration Writing Executive level full-time

Likely questions

  1. Tell us about work you have done that is close to the Revenue Cycle Operations Manager role.
  2. How would you approach your first 30 days at AdvantixxRCM?
  3. Which of Data Analysis, Operations and Remote Collaboration have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Data Analysis, Operations and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Revenue Cycle Operations Manager role because I can bring practical experience in Data Analysis, Operations and Remote Collaboration, learn the team quickly, and contribute to the outcomes AdvantixxRCM needs from this hire.

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