Concentrix

Solution Architect for Dynamics 365 Customer Engagement and Power Platform

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
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About the role

Job Title:
Solution Architect for Dynamics 365 Customer Engagement and Power PlatformJob Description
solution Architect for Dynamics 365 Customer Engagement and Power Platform
We are looking for a principal (L4), qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architectwith strong technical skills. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.
Overview
Location: Netherlands
Language: Dutch and fluent English
Travel: less than 20% is expected
Years of Experience: 15+
Mandatory Experience Profile
The candidate requires fluent English language skills to engage in business and technical conversations and workshops with customers.
Has exceptional organisational skills and the ability to transition seamlessly between diverse tasks and stakeholders as priorities change.
15+ years of experience in cloud technologies, information technology (IT) consulting/support, systems administration, system architecture, OR equivalent experience.
Expert knowledge in Dynamics 365 CE apps, such as Sales, Customer Insights, Customer Service, and Field Service
Strong proficiency in developing, optimizing, and maintaining solutions and architecture of D365 CE apps and model-driven apps.Design, customize, and administer UI and business logic using the Power Platform.
Being able to conduct code reviews for C#, JavaScript, and TypeScript.
Experience with Azure Application Insights and designing Kusto queries to investigate and mitigate performance issues.
Having a basic understanding of network performance indicators and the ability to read network traces.

Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems.Familiarity with integrating data from Dataverse and other sources.
Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services.

Strong ability to engage with key technical stakeholders and business decision makers.
Ability to effectively resolve complex Power Apps issues and architectural challenges using strong analytical and collaborative skills, with demonstrated experience delivering clear findings reports and presenting actionable recommendations to stakeholders.
Strong commitment to staying updated on modern engineering practices and tools.
Experience in customer-facing roles.
Desirable requirements
Experience with Power FX.
Architect and Functional Consultant level Microsoft certifications are preferred.
Location:
NLD Work-at-HomeLanguage Requirements:
Time Type:
Full timeOriginally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Administration Customer Service Javascript Sales SQL remote

Likely questions

  1. Tell us about work you have done that is close to the Solution Architect for Dynamics 365 Customer Engagement and Power Platform role.
  2. How would you approach your first 30 days at Concentrix?
  3. Which of Administration, Customer Service and Javascript have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Administration, Customer Service and Javascript.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Solution Architect for Dynamics 365 Customer Engagement and Power Platform role because I can bring practical experience in Administration, Customer Service and Javascript, learn the team quickly, and contribute to the outcomes Concentrix needs from this hire.

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