Questel

SaaS Patent Solutions Expert

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
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About the role

⭐ Your next adventure awaits here ⭐
As part of our Subject Matter Expert team, you will be a technical expert in charge of supporting sales representatives during their sales process for our IAM offer: you will be responsible for providing technical and business expertise on our SaaS offer and for the post sales process to ensure clients have a good grasp of our software via training.
Your main responsabilities :

Conduct interactive demonstrations (and/or create use case) that align to the IP needs for IAM tools users when going to onsite visits
Attend customer meetings in support of sales representatives to presentour software (EC+, Equinox Corporate, Equinox Law Firm, ELF+).
Prepare presentationsfor seminars,highlighting oursoftwareand positioning the Questel offer.
Provide customer trainingforOrbitInventionand OrbitAsset.
Drive internally the SaaS offer assigned to the SME: raise the kwowledge on the offering of the sales team and all client facing person at Questel, supports the group’s strategic priorities…
Support Product Managerand User Experience(UX)designerin describingIAM processes and use caseswhen they need theirexpertise
Ensureregular reporting of field information collected during pre-sales and training activities.
The perfect match…
✅ Master’s degree, engineer, or university scientific studies.
The ideal candidate has completed a diploma in intellectual property and has a professional experience in one of these fields:
IP paralegal for a company or a law firm
IP portfolio management
With significant experience in using Intellectual Asset Management tools.
Beside your deep knowledge of IP processes, operations, data and administration, you are proficient in extracting business intelligence from intellectual assets, have a solid understanding of business value chain, processes and applications, and understand very well how C-level Executives use IP information.
Other key qualities include :
being customer oriented
having a good capacity to convince your interlocutors with excellent communication and presenting skills
being a problem-solver, solutions provider to the client and able to think creatively
being able to help with the migration of the client's data (in combination with our integration team)
being able to pick up insights within customer conversations and connect them to goals, customer success criteria, products or services
Excellent listening skills and attention to details
Fluency in English AND German are required
A few more things :
Autonomy & time management
Team spirit and proactivity
Flexibility to travel (up to 25%)
Join Questel, a growing international group, and live a great human adventure!🤝
What we offer :
Full-time, permanent position
Best of both worlds: dive into agility and growth in a dynamic setting, supported by structured onboarding and continuous learning for your success!
Thrive in a flat hierarchy that champions courtesy, honesty, and courage.
Compensation: competitive package including a very attractive uncapped commission plan
Work with a diverse range of prestigious international clients (Fortune 500, CAC40etc.)
International teams: offices in the USA, EMEA and APAC
Company, products and services are highly recognized in its market worldwide
📍 Job location : Munich or fully remote in Germany or in France
Driven by values of entrepreneurship, respect, and integrity, Questel is committed to growth and social responsibility. We foster an inclusive, equitable workplace where all feel respected and empowered, regardless of background. Questel is an Equal Opportunity Employer, considering all qualified applicants without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected factors.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Administration API integration Data Analysis Operations Remote Collaboration remote

Likely questions

  1. Tell us about work you have done that is close to the SaaS Patent Solutions Expert role.
  2. How would you approach your first 30 days at Questel?
  3. Which of Administration, API integration and Data Analysis have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Administration, API integration and Data Analysis.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the SaaS Patent Solutions Expert role because I can bring practical experience in Administration, API integration and Data Analysis, learn the team quickly, and contribute to the outcomes Questel needs from this hire.

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