Pippin Title

Residential Real Estate Title Search Quality Control

Remote, United States remote Entry $0 - $0
remote Technology & IT Salary listed Curated
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About the role

Who We Are

Pippin Title is a venture-backed real estate tech startup that offers nationwide, comprehensive, high-quality, technology-driven title search services to clients across the US. We're bringing title search into the 21st century.

Pippin is headquartered in New York City. With a remote-first culture, we look to hire the best talent wherever they are located across the country.

How We Do It

We work with title insurance companies, property developers, and financial institutions to quickly and easily produce title documents to make the real estate closing process faster and more efficient.

Our proprietary cloud-based software allows our customers to manage their workflows efficiently, saving them time, money, and hassle. Having just closed a recent financing round, we are rapidly scaling our business - and our team!

Who You Are

You're ambitious and results-driven with a drive to succeed in this company.
You believe in continuous learning culture to stay relevant and reinvent yourself to deal with lots of moving pieces.
You are diligent about deadlines, project milestones and quality standards—while also staying on top of them as they evolve.
You are a do'er who is good at leading, innovating, motivating, growing, developing, evaluating, communicating, and risking. That's a lot of 'ing'. Can you keep up? If yes, join us!
You've got positive energy. You're optimistic about the future and determined to get there.
You appreciate direct communication. You're both an active communicator and an eager listener - because let's face it, you can't have one without the other. You're cool with candid feedback and see every setback as an opportunity to grow.
You want to be part of a winning team. We're stronger together, and you're a person who embraces being pushed out of your comfort zone.

What You Will Do

As a Residential Real Estate Title Search Quality Control, you will work with our search team to produce and review searches and title reports, determine the legal conditions of properties, and ensure the quality of the final product prior to delivery to our clients.

You are also be expected to support our Customer Service team on a regular basis by communicating with customers regarding important updates or clarifications, along with receiving and responding to order-related inquiries.

Key Responsibilities:

Analyze completed title searches from our internal searching team for accuracy, completeness and adherence to client specific SOP's.
Examine, analyze, and evaluate documentation such as deeds, mortgages, property taxes, federal and state inheritance/estate taxes, deeds of trust, liens, judgments, easements, restrictions, bankruptcy filings, foreclosures, chancery proceedings, and plats/maps and other records to be read into the title binder or informational report to determine ownership and encumbrances, and to verify legal descriptions of property.
Analyze and understand chain of title, and defects in the chain of title, and prepare reports outlining title-related matters.
Examine title records from outside abstractors and seek additional information from ground abstractors when necessary for complete and proper examination.
Synthesize all title search information and prepare property reports and title commitments.
Strong attention to detail as you read and extract information from the documents, then enter that information into a report or software.
This is a full time remote position. The successful candidate will be expected to work a full 8 hr day 5 days a week.

What You Bring

1-4 years as a title abstractor/examiner is required including online search experience.
Familiarity with various state guidelines and searching state, city, county, and school property tax jurisdictions online.
Attention to detail in reviewing and entering information and data from source documents resulting in accurate, clear, and professionally formatted title reports.
Proficiency in various MS Office tools such as Word and Excel.
Familiarity with various title search platforms is helpful but not necessary. ( Softpro, Qualia, Datatrace, etc )
Good judgment related to access to confidential borrower data.
Ability to collaborate effectively and work as part of a team.
Ability to work independently.
Ability to work under pressure in a fast-moving, deadline-driven environment.
Ability to work overtime, as necessary, to support and fulfill client timeline requirements.

Who We Are As An Employer

Pippin's culture is rooted in our core values, which promote an innovative and inclusive environment where diverse perspectives and new ideas are celebrated. At Pippin, we believe that people who give their best deserve the best in return.

We offer a competitive compensation package including paid vacation, holidays, and 100% contribution to health insurance. Our compensation for this position is flexible based on experience. It is more important to us that we find the right candidate who will fit in with our culture and share our service values of pride, consistency, adaptability, and appreciation. If you are passionate about title search and quality, give us a chance to meet you.

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Interview prep

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Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Customer Service Human Resources Remote Collaboration Sales Writing remote

Likely questions

  1. Tell us about work you have done that is close to the Residential Real Estate Title Search Quality Control role.
  2. How would you approach your first 30 days at Pippin Title?
  3. Which of Customer Service, Human Resources and Remote Collaboration have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Human Resources and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Residential Real Estate Title Search Quality Control role because I can bring practical experience in Customer Service, Human Resources and Remote Collaboration, learn the team quickly, and contribute to the outcomes Pippin Title needs from this hire.

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