Gazelle

Channel Account Manager

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
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About the role

Gazelle Communications, a pioneer in the Everything-as-a-Service has an opening in the Sales - Channel Sales business unit. Our mission at Gazelle since day 1 is to both transform and make accessible the future of Connectivity and Communications - for everyone, everywhere!
The Channel Account Manager (CAM) is part of the Indirect Channel sales organization and is responsible for sales and revenue growth in a geographic territory which includes designated Regional Partners, Sub-agents and branches of National Partners. Our Channel Account Managers are expected to use consultative and strategic selling skills along with a strong understanding of the UCaaS industry to consistently achieve quota attainment as assigned by management. They are also expected to develop highly productive reseller and referral partner relationships so that partners become self-sufficient in marketing and selling our products.
Job Responsibilities:
Discover and manage sales opportunities with all designated Partners in region, providing accurate and updated sales funnel with current status
Provide accurate and detailed weekly, monthly and quarterly forecast funnel of identified and proposed opportunities to meet or exceed quota requirements, in Salesforce
Manage and execution of Partner planning document
Develop territory plan, including documenting recruiting strategy
Meet with Partners, participate in joint sales calls to customers and assist the Partner in closing opportunities
An in-depth knowledge of the features and benefits and requirements of all Alliances routes to market and the ability to articulate it to Partners along with the value proposition
Assist Partners in broadening their product expertise and sales opportunities, striving for growth from all associated selling resources
Train partners on product, processes, and effective sales techniques
Escalate any pricing, SLA or other issues as needed
Coordinate Partner access to Sales Engineering, Field Marketing and overlay resources as appropriate
Disseminate all communications and announcements
Coordinate local Partner participation in events and training
Drive product and promotions and programs
Attend Shows and conference calls, as designated by management
Read all communications and maintaining a high level of knowledge on all products, programs and promotions
Recruitment of partners in territory into partner program
Qualifications:
5+ years’ of related experience in the Channel with Channel Partners
Experience selling UCaaS and CCaaS products
Proven success of building strong relationships and partnerships
Advanced understanding of company’s telecommunications products and network capabilities
Minimum of intermediate understanding of company financial measures and advanced understanding of telecommunications industry and indirect sales model
Gazelle is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Originally posted on Himalayas

Interview prep

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Role
Technology & IT Business Development CRM Human Resources Sales remote

Likely questions

  1. Tell us about work you have done that is close to the Channel Account Manager role.
  2. How would you approach your first 30 days at Gazelle?
  3. Which of Business Development, CRM and Human Resources have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Business Development, CRM and Human Resources.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Channel Account Manager role because I can bring practical experience in Business Development, CRM and Human Resources, learn the team quickly, and contribute to the outcomes Gazelle needs from this hire.

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