Blue Cross Blue Shield Association

Product Manager Value Based Contracting Operations

Remote, United States remote Entry $131,908 - $189,738
remote Technology & IT Salary listed Curated
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About the role

This position is responsible for the business oversight and end-to-end project delivery of business and information technology products. Oversees development, maintenance, and support of advanced technology products to meet the needs of business while integrating system and evolving technologies. Plans, directs, and executes product and project activities in partnership with internal and external stakeholders to define IT and business strategies to achieve an optimum delivery of software products and strategic business imperatives. Responsible for leading and managing delivery on multiple projects and responsible for task-prioritization and backlog management. This position will play a critical role in driving the success of the company's product portfolio by delivering products that meet business objectives.Strategic planning responsibilities include oversight of program lifecycle from ideation through post-implementation. Provides vision, leadership, business direction and subject matter expertise of activities within the product portfolio. Accountable for product or program deliverables, budget estimations/forecasts, variance analysis and justification.
Relationship management skills to build and maintain a positive, collaborative working relationship across various internal and external functional areas. Establish cohesive relationships and influence decisions without having a direct functional reporting structure. Build trust, exhibit sense of urgency, drive consensus in resolving conflicts and decision making. Present status updates to Senior/Executive management. Resolve or escalate issues, propose alternatives and set or manage expectations in a timely fashion.
Quality Assurance responsibilities include managing the development and translation of business requirements while monitoring and evaluating key performance indicators to measure the success of products and programs. Ensure adherence to BCBSA processes/procedures. Use data-driven insights to make informed decisions.
Process improvement responsibilities for driving change and implementing process improvements while ensuring long term compliance. Provides leadership and business direction by establishing a vision and strategy to meet established goals and objectives, while focused on continuous improvement. Leads the creation and maintenance of methodologies and processes for the department. Leads teams to attain goals, pursue excellence and establish discipline specific best-practices.
Qualifications:

Education
Required Bachelor's Degree in computer science, Information Systems, Business Administration, other related field, or equivalent work experience
Preferred Master's Degree
Experience
Required 7+ Years experience working in the health insurance industry, within the Blue Cross Blue Shield system
Knowledge Skills and Abilities
Possesses strong technology project and product management skills.
Strong team-oriented interpersonal and communication skills.
Excellent presentation creation and delivery skills.
Relationship management skills with the ability to develop and maintain business relationships.
Advanced analytical and problem-solving skills.
Extra Posting Information:
Seven or more years' experience working in the health insurance industry, within the Blue Cross Blue Shield system. Seven or more years' of IT or business work experience focused on business delivery, product management or systems development and programming. Seven or more years’ PC experience using spreadsheets and word processing tools, including all components of MS Office.
Experience with health care products such as Claims Processing, Benefits Management, Enrollment, Customer Service and Operational reporting.
Experience in organizing, planning, and executing large-scale projects from vision through. implementation, involving internal staff, contractors, and vendors. Experience analyzing project needs and determining resources needed to meet objectives and within budget. Extensive knowledge in the use of Project Management methodologies and tools and expert understanding of change management techniques. Demonstrated leadership, mentoring, and project management skills. Understanding of current application development methodologies. Ability to research emerging technologies and understand application and impact to the business.
$131,908.00 - $189,738.00This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.This job is also eligible for annual bonusincentivepay.

We offer a comprehensive package of benefits including paid time off, 11 holidays,medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Originally posted on Himalayas

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Role
Technology & IT Administration Customer Service Data Analysis Operations Project Management remote

Likely questions

  1. Tell us about work you have done that is close to the Product Manager Value Based Contracting Operations role.
  2. How would you approach your first 30 days at Blue Cross Blue Shield Association?
  3. Which of Administration, Customer Service and Data Analysis have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Administration, Customer Service and Data Analysis.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Product Manager Value Based Contracting Operations role because I can bring practical experience in Administration, Customer Service and Data Analysis, learn the team quickly, and contribute to the outcomes Blue Cross Blue Shield Association needs from this hire.

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