About the role

Role Overview
We are seeking a Spanish Speaking Solutions Consultant to join a dynamic customer support services team in Sofia, Bulgaria. The ideal candidate is fluent in Spanish, passionate about delivering outstanding customer experiences, and eager to build a meaningful international career.
What You Will Do
Serve as the primary point of contact for Spanish-speaking customers, deliver prompt, professional, and empathetic support, diagnose and resolve customer issues, and provide tailored guidance to clients.
Why It Might Be a Fit
This role offers a competitive monthly salary, fully paid training, comprehensive health insurance, and a fully paid relocation package, making it an exceptional opportunity for a service-oriented professional.
Requirements
Native or fluent Spanish language proficiency
Valid EU passport
Good working knowledge of English
Previous experience in customer support or a related client-facing role
Excellent interpersonal and communication skills
Strong computer literacy
Benefits
Competitive Monthly Salary
Fully Paid Training
Comprehensive Health Insurance
Fully Paid Relocation Package
Monthly Performance Bonus
€1,500 Signing Bonus
Vibrant, multicultural, and supportive work environment
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role

Technology & IT Customer Service Spanish Speaking Solutions Consultant remote

Likely questions

Tell us about work you have done that is close to the Spanish Speaking Solutions Consultant role.
How would you approach your first 30 days at Mercier Consultancy BG?
Which of Customer Service, Spanish and Speaking have you used recently, and what did it help you achieve?
Describe a time you solved a problem without waiting to be told exactly what to do.
How do you stay organised and communicate clearly when working remotely?

Prepare before the call

A recent example that proves your experience with Customer Service, Spanish and Speaking.
One short story with a problem, your action, and the result.
Two examples that show the strengths listed on your CV.
A clear reason why this role and company interest you.
Your availability, preferred work style, and salary expectations.

Ask them

What would success look like in the first 90 days?
What are the main problems this hire should help solve?
How does the team give feedback and measure good work?
What does a normal working week look like for this role?

Practice line

I am interested in the Spanish Speaking Solutions Consultant role because I can bring practical experience in Customer Service, Spanish and Speaking, learn the team quickly, and contribute to the outcomes Mercier Consultancy BG needs from this hire.

Spanish Speaking Solutions Consultant

About the role

Walk in with sharper answers.

Likely questions

Prepare before the call

Ask them

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