Mercier Consultancy BG

German Speaking Reservations Agent For Booking.com

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
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About the role

Role Overview
Mercier Consultancy Group is proud to present an outstanding opportunity for a German Speaking Reservations Agent For Booking.com position in Greece. In this exciting remote-based role, you will serve as a trusted point of contact for German-speaking travellers, helping them navigate and manage their bookings through one of the world's leading online travel platforms.
What You Will Do
Handle inbound enquiries from German-speaking customers regarding hotel, flight, and travel reservations made through Booking.com, delivering prompt and accurate assistance at every stage of the traveller journey.
Why It Might Be a Fit
Native or fluent German language skills are essential for this role. Previous experience in a customer service, reservations, or travel industry environment is highly desirable. Strong communication and interpersonal skills, with a genuine passion for delivering outstanding customer experiences in the travel sector.
Requirements
Native or fluent German language skills (both spoken and written)
Previous experience in a customer service, reservations, or travel industry environment
Strong communication and interpersonal skills
Comfortable working with digital booking platforms, CRM systems, and standard office software
Benefits
Competitive Monthly Salary
Fully Paid Training
Comprehensive Health Insurance coverage
Fully Paid Relocation Package
Monthly Performance Bonus
2 Extra Salaries Per Year
Ongoing career development opportunities
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT CRM Customer Service Remote Collaboration German Speaking remote

Likely questions

  1. Tell us about work you have done that is close to the German Speaking Reservations Agent For Booking.com role.
  2. How would you approach your first 30 days at Mercier Consultancy BG?
  3. Which of CRM, Customer Service and Remote Collaboration have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with CRM, Customer Service and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the German Speaking Reservations Agent For Booking.com role because I can bring practical experience in CRM, Customer Service and Remote Collaboration, learn the team quickly, and contribute to the outcomes Mercier Consultancy BG needs from this hire.

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