OLIVER Agency

Business Transformation Director (Advertising & Creative Operations)

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
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About the role

Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

Business Transformation (Solution Design) - Advertising & Creative Operations

Language requirement: fluency in German and/or French

Location: Germany (primarily remote) and regular business travel across EMEA

Employment: 18-month FTC with view to extend

About the role: 

The successful candidate will play a crucial role in bridging the gap between technical teams, new business and support in delivering business objectives. Supported by the Commercial and Implementation team, they will lead efforts in new client pitches/setups, analyse processes, identify opportunities for improvement, and help implement technology solutions that align with our strategic goals.  

Key Responsibilities: 

Requirement Gathering and Analysis: 

Work with stakeholders to gather, document, and analyse business requirements for new client accounts. 

Translate client business needs into workflows for client and Tech teams, asking the right questions to ensure accurate scope and cost. 

Process Improvement and Solution Design: 

Evaluate existing processes and recommend enhancements for efficiency, cost reduction, and improved outcomes. 

Collaborate with tech and business teams to design solutions that align with overall business strategy. 

Creating commercial models that deliver the workflow. 

Project Management and Stakeholder Communication: 

Lead new client pitches, ensuring a smooth transition to implementation for set up. 

Serve as a liaison between stakeholders and technical teams, facilitating effective communication to ensure understanding and alignment. 

Data Analysis and Reporting: 

Analyse data to support decision-making processes, create measurement process for new clients. 

Create reports and presentations to convey findings and recommendations for new solutions. 

What We're Looking For:

10-15 years' experience in solution design, process optimisation, operations, technical consulting, or similar roles.

Experience in advertising, creative agency, production, or digital content operations.

Fluency in German or French language

Strong problem‑solving mindset with the ability to translate business challenges into operational and technical solutions.

Excellent communication and stakeholder‑management skills, with the confidence to lead conversations during pitches and onboarding.

High attention to detail, strong analytical capability, and a proactive approach to identifying risks and opportunities.

Comfortable working cross‑functionally and remotely across multiple markets and teams.

Req ID: 18270

#LI-JP1 #LI-REMOTE #LI-DIRECTOR
Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what's possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused  to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations   
 

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

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Interview prep

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Role
Technology & IT Data Analysis Operations Project Management Remote Collaboration remote

Likely questions

  1. Tell us about work you have done that is close to the Business Transformation Director (Advertising & Creative Operations) role.
  2. How would you approach your first 30 days at OLIVER Agency?
  3. Which of Data Analysis, Operations and Project Management have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Data Analysis, Operations and Project Management.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Business Transformation Director (Advertising & Creative Operations) role because I can bring practical experience in Data Analysis, Operations and Project Management, learn the team quickly, and contribute to the outcomes OLIVER Agency needs from this hire.

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