About the role
About Trafilea
Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We’re building the AI Growth Engine that powers the next generation of consumer brands.
With over $1B+ in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose-driven, digitally native brands.
We own and operate our own digitally native brands (not an agency), with presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint.
Why Trafilea
We’re a tech-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast.
🚀 We build and scale our own brands.
🦾 We invest in AI and automation like few others in eCom.
📈 We test fast, grow fast, and help you do the same.
🤝 Be part of a dynamic, diverse, and talented global team.
🌍 100% Remote, USD competitive salary, paid time off, and more.
Job Responsibilities
At Trafilea, design is not just about aesthetics—it’s about driving retention, engagement, and revenue.
As a Creative Design Specialist for Retention, you’ll take ownership of the email marketing creative ecosystem and retention-driven experiences, designing assets that directly impact how millions of customers interact with our brands.
You’ll combine creativity, performance thinking, and AI-powered workflows to elevate how we communicate, retain, and grow our customer base.
Lead the design and execution of email marketing campaigns from concept to delivery
Create high-performing assets for retention initiatives (email, landing pages, collections)
Define and improve design guidelines, workflows, and best practices for retention
Collaborate with marketing, data, and product teams to align design with performance goals
Design user-centered landing pages with strong UI/UX principles
Generate innovative concepts that improve engagement and retention metrics
Ensure brand consistency across all retention touchpoints
Provide feedback, coaching, and direction to elevate team output
Continuously explore and implement AI tools and automation to improve speed and scalability
Requirements
5+ years of experience in design, with strong focus on email marketing or retention
Proven experience in e-commerce, UI/UX, and digital production
Advanced proficiency in Photoshop, Illustrator, and Figma
Strong understanding of email design systems and customer journey touchpoints
Ability to manage multiple projects in fast-paced environments
Strong problem-solving mindset with attention to detail
Fluent in English
You’re not just a designer—you think in systems, performance, and customer lifecycle.
Originally posted on Himalayas