Granicus

Manager - Salesforce Development

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
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About the role

The Company
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
Job Summary
The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here.
What Your Impact Will Look Like
Lead, coach, and mentor Salesforce admins and developers.
Serve as a hands-on DevOps leader across release, CI/CD, and deployment processes.
Partner with Salesforce analysts to identify improvement opportunities and deliver technology that improves operational efficiency.
Support data cleanup, migration, Salesforce tooling, and third-party integrations.
Create high-level architecture diagrams covering technical and business processes.
Estimate level of effort for proposed solutions and communicate benefits, risks, and tradeoffs to stakeholders.
Collaborate with cross-functional teams throughout product development, deployment, and post-release support.
You Will Love This Job If You Have
Strong Salesforce platform expertise, including Apex, LWC, Aura, Visualforce, SOQL, testing, and integrations.
Hands-on knowledge of DevOps, CI/CD, release management, and SDLC/Agile practices.
Proven Salesforce administration, development, architecture, and best-practice experience.
Experience leading, coaching, and mentoring admins and developers.
Strong analytical, problem-solving, estimation, and consulting skills.
Excellent technical and non-technical communication with business stakeholders.
Comfortable evaluating tradeoffs, risks, and solution options with cross-functional teams.
Demonstrated experience leading the development and integration of AI-powered Salesforce solutions using Apex, Lightning Web Components, Flow, APIs, and Einstein capabilities
About Us
Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
Security and Privacy Requirements
Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.
The Team
We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey.
A few culture highlights include – Employee Resource Groups to encourage diverse voices
Coffee with Mark sessions – Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs.
Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
We bring in special guests from time to time to discuss issues that impact our employeepopulation
The Impact
We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Administration API integration CRM Project Management Remote Collaboration remote

Likely questions

  1. Tell us about work you have done that is close to the Manager - Salesforce Development role.
  2. How would you approach your first 30 days at Granicus?
  3. Which of Administration, API integration and CRM have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Administration, API integration and CRM.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Manager - Salesforce Development role because I can bring practical experience in Administration, API integration and CRM, learn the team quickly, and contribute to the outcomes Granicus needs from this hire.

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