ARS National Services

Remote Collections Account Representative

Remote, United States remote Entry $16 - $18
remote Technology & IT Salary listed Curated
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About the role

This position is remote in the Jacksonville, FL area, candidates MUST reside in the greater Jacksonville area and be able to work from home.
Training starts August 14th, 2026!!!
Work from Home | Full-Time | Competitive Pay + Monthly Bonuses
Join ARS National Services Inc. — where your hustle meets opportunity.
Why You Should Join Us
You’re a confident communicator. A creative problem solver. A natural negotiator. At ARS, we give you the platform — and the tools — to shine.
We're on the lookout for driven, customer-focused professionals to help consumers navigate financial difficulties and find real solutions. Whether you're starting fresh or ready to bring your experience to a company who actually invests in your success, this is your moment.
What’s in It for You?
$16-18 per hour depending on level of collections experience
Hourly rate bump after training graduation
Performance-based monthly bonus opportunities
100% Remote – We supply the gear, you bring the energy
Career development + promotion potential
Full benefits (Medical, Dental, Vision, 401k)
Vacation and Sick Time begins to accrue right away + 8 paid holidays
A team that supports, trains, and wants to see you succeed
What You’ll Do
Handle inbound/outbound calls with empathy and confidence
Analyze financial situations and offer tailored solutions
Negotiate payment plans, settlements, and full repayments
Stay sharp with quality and FDCPA compliance
Keep accurate records and collaborate with team leads
Engage with your team on camera during shifts
What You Bring to the Table
High school diploma or GED
Strong communication skills — assertive, clear, and professional
Critical thinking + active listening = your superpowers
Comfort with basic math (yes, you’ll be working with percentages!)
Collections, sales, or call center experience? That’s a plus!
Basic computer skills & reliable high-speed internet
Your Schedule
Mon–Fri: 8AM–5PM or 9AM–6PM
One evening per week: 10AM–7PM or 12PM–9PM
One Saturday per month: 8AM–12PM or 9AM–1PM
Are You Camera-Ready?
This is a remote role, but you’ll still be an active, visible part of the team. During work hours, expect to be on camera and engaged — just like in the office (but better coffee and comfier clothes).
Let’s Make It Official
If you're ready to start a meaningful, rewarding career in a stable industry, we want to hear from you. Bring your drive. Bring your goals. We’ll bring the support.
Click “Apply Now” to join ARS and be part of a team that values integrity, commitment, and growth.
DISCLAIMER
ARS is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on race, religious creed (which includes religious dress and grooming practices), color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (which includes pregnancy, childbirth, breastfeeding, and related conditions), gender, gender identity, gender expression, age, sexual orientation, military or veteran status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. All such discrimination is unlawful.
ARS National Services. Be MORE.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Remote Collaboration Sales Remote Collections Account remote

Likely questions

  1. Tell us about work you have done that is close to the Remote Collections Account Representative role.
  2. How would you approach your first 30 days at ARS National Services?
  3. Which of Remote Collaboration, Sales and Remote have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Remote Collaboration, Sales and Remote.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Remote Collections Account Representative role because I can bring practical experience in Remote Collaboration, Sales and Remote, learn the team quickly, and contribute to the outcomes ARS National Services needs from this hire.

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