Unzer

Lead Product Manager SmartPOS - (m/f/d)

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
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About the role

ABOUT US

Unzer is a leading European fintech company with a mission to simplify international payments for e-commerce and retail businesses. Our brand was formed from 13 companies that now contribute to building a unique product covering the entire payment flow.  
 
At Unzer, we are driven by the belief that customers should enjoy a seamless shopping experience, no matter where they choose to shop. We are a team of over 750 experts from 70 different nationalities, dedicated to creating a state-of-the-art unified commerce platform. Our goal is to enable businesses to delight their customers with a seamless payment experience.  
 
Whether you're a tech enthusiast, payment expert, or dedicated support professional, we are looking for individuals who are passionate about making a difference.  
  
Our offices: We are based across Austria, Denmark, Germany, and Luxembourg with a HQ in Berlin.

ABOUT THE TEAM

You will drive the strategy, development, and continuous improvement of our POS product. You will work closely with engineering, design, commercial teams, and customers to create a product that is intuitive, scalable, and valuable for businesses in our target verticals.

As Lead Product Manager for POS, you will take ownership of a modern point-of-sale product that helps businesses manage sales, payments, operations, and customer interactions in one seamless experience. You will lead and develop a team of two product managers, and act as the key product partner to our commercial and sales organization. 

What your work will look like:

Own and lead the product vision, roadmap, and development priorities for our POS product.

Directly manage, coach, and grow a team of two product managers, setting priorities and ensuring their focus areas ladder up to a coherent POS strategy. 

Work closely with your dedicated development team to plan, build, launch, and improve new features. 

Define product requirements based on customer needs, business goals, market trends, and data insights. 

Collaborate with other Product Managers to ensure the POS product integrates smoothly with our SaaS and back-office solutions. 

Partner closely with commercial and sales leadership to align on priorities, protecting product roadmap integrity while staying embedded in business conversations rather than working around them. 

Gather feedback from users, internal teams, and stakeholders to continuously improve the product experience. 

Monitor product performance, adoption, and customer satisfaction to identify growth opportunities. 

Manage timelines, priorities, and delivery expectations to ensure product goals are met. 

Support the overall product strategy for our vertical SaaS ecosystem, with a strong focus on POS, payments, and operational workflows. 

What you need to be successful in this role:

Product ownership: Experience managing a digital product from discovery through delivery and continuous improvement.  

POS or SaaS experience: Understanding of point-of-sale systems, payments, retail, hospitality, or vertical SaaS products is a strong advantage.  

People management (required): Proven experience directly managing, coaching, and developing product managers, not only cross-functional collaboration.  

Strategic thinking: Ability to translate business goals and customer needs into a clear product roadmap. 

Communication skills: Able to explain ideas clearly, align stakeholders, and listen carefully to feedback from teams and users. 

Problem-solving skills: Comfortable analyzing complex challenges and making informed decisions based on data and customer insights. 

Team collaboration: Experience working closely with developers, designers, and cross-functional teams to deliver high-quality products. 

Leadership: Ability to guide priorities, influence decisions, and support the team in achieving shared goals. 

Adaptability: Comfortable working in a fast-moving environment and adjusting priorities when market or customer needs change. 

What’s next?

Does it sound exciting? -  Apply with your CV in English. Please don’t shy away if you don’t meet all the requirements! We’re looking forward to meeting you.  

The interview process includes: a 30min intro call with a TA Partner, a 60-min Hiring Manager interview, a 90-min technical call with the team and an executive interview, 30 min. Please note the process might alter depending on our team’s availability. 

WHAT'S IN THERE FOR YOU :

 

🏡 Work from home up to 60% of the time. We want you to keep your work-life balance. 

🚲 Mobility support, whether you choose Swapfiets, Jobrad, or a Deutschlandticket - we've got you covered. 

🫴 Explore counseling assistance, be it for professional or personal matters, through our associated platform. 

💰 Pension scheme, we want to give back and help you secure your future. 

🏖️ 15 days a year to work from your desired destination within the EU.

🕟 Flexible working hours – helping you balance work and life

📗 Learning budget of 1000 euros per year – you can develop your passions with us. 

🎉 Enjoy some fun moments with your coworkers – we throw a company party once a year and host several team events! 

 

We are committed to protecting your personal data. Please find our applicant privacy information here.

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Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Operations Sales Product Manager Smartpos remote

Likely questions

  1. Tell us about work you have done that is close to the Lead Product Manager SmartPOS - (m/f/d) role.
  2. How would you approach your first 30 days at Unzer?
  3. Which of Operations, Sales and Product have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Operations, Sales and Product.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Lead Product Manager SmartPOS - (m/f/d) role because I can bring practical experience in Operations, Sales and Product, learn the team quickly, and contribute to the outcomes Unzer needs from this hire.

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