Good Hood GmbH

Chief of Staff (m/f/d)

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
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About the role

Deine AufgabenWe're looking for a results-driven Chief of Staff to build the operating backbone behind our leadership team. This role exists to support our COO and the wider C-level move faster: turning strategy into structured decisions, taking high-priority initiatives from idea to delivery, and making sure the way we work as a company actually keeps up with how we want to work.
You'll sit at the intersection of strategy, organizational design, and daily execution, with real ownership over how well the company runs, reporting directly to the COO.
Turning strategy into action
Help teams move and settle into our new team structure, support them in working together effectively, and shape how our enabling teams support other teams
Own high-priority initiatives end-to-end, partnering directly with senior leadership and department heads from first concept to delivery
Steer and track cross-departmental projects, keeping them accountable to their timelines
Organizational designAssess our organizational structure, spot capability gaps, and lead the work to close them
Design and refine the internal processes, workflows, formats, and meeting rhythms that keep the company moving
Prepare & steer internal leadership meetings, keep track of deliverables
Support the build-out and optimization of processes, tools, and automation
Improve cross-team collaboration and introduce new ways of working
Daily operations & project managementWork closely with the C-level on delivering key priorities and operational topics in day-to-day business
Take on high-visibility administrative and organizational special topics, stepping in with hands-on coordination when leadership needs it to unblock something important
Executive communicationPrepare analyses, presentations, decision papers, and management reporting for leadership
Organize and follow up on management meetings, workshops, and steering sessions

Dein ProfilOutstanding academic background, MBA preferred

2-5 years of experience ideally in consultancies, scale-ups, VCs, or PEs; previous experience as COO of a small start up, CoS or Head of Operations or Special Projects in a mid-sized start up beneficial

Excellent project management skills, building slides (Google Slides) and spreadsheets for daily business use cases with an analytical, structured, and process-oriented approach

Professional and clear communication in both written and verbal form

Ability to thrive in ambiguous situations and be able to lead something with little input/context

Strong analytical skills and a high affinity for data, business models, and operational metrics

Structured, self-driven, and pragmatic way of working, with a steep learning curve and strong follow-through

A natural ability to build and maintain relationships and anticipate needs and challenges as well as thinking ahead

Resilient, persistent, and proactive attitude as well as trustworthy with confidential information

Business-level proficiency in both German and English is a must

Excited by in-person collaboration. This role requires 4 day office attendance, one day can be worked remotely.

Was wir bietenA meaningful job – we're creating a great product with real added value for the community

Work in a cheerful and experienced team that exchanges ideas and learns from each other

Insights into the entire work process of our social startup and the nebenan.de foundation

Responsibility and great opportunities to actively contribute

Your nebenan.de SpenditCard – you'll receive an additional income of 35 Euros per month, which you can use for things of your choice

30 days of vacation per year – we also offer the possibility of workation models and a sabbatical

A workplace in Berlin-Kreuzberg and regular events like yoga or Lunch & Learn sessions.

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Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Data Analysis Operations Project Management Chief Staff remote

Likely questions

  1. Tell us about work you have done that is close to the Chief of Staff (m/f/d) role.
  2. How would you approach your first 30 days at Good Hood GmbH?
  3. Which of Data Analysis, Operations and Project Management have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Data Analysis, Operations and Project Management.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Chief of Staff (m/f/d) role because I can bring practical experience in Data Analysis, Operations and Project Management, learn the team quickly, and contribute to the outcomes Good Hood GmbH needs from this hire.

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