Lio

Founders Associate – COO Office (Product Communication & Change Management)

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
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About the role

Are you ready to take ownership? You will not just support the COO, you will help amplify the impact of our product across the organization and our customers. As a Founders Associate Intern in the COO Office, focused on Product Communication and Change Management, you will work hands-on across product, operations and cross-functional teams to translate strategic priorities into clear, engaging, and actionable communication.

What You’ll Do
In this role, you will:
Support the COO on product communication and strategic cross-functional initiatives

Create engaging product content, including newsletters, product overview pages, adoption materials and rollout guides

Prepare and moderate change management and user adoption workshops together with the implementation team and the clients

Develop a deep understanding of Lio’s product and translate complex features and updates into clear, audience-specific communication

Collaborate closely with Product, Engineering, Go-to-Market, and Customer Success to align product communication with business and customer needs

Help optimize and scale internal processes that improve collaboration, product adoption and company-wide execution

Take ownership of projects end-to-end, from initial planning through implementation and measurable outcomes

Your Profile
You are a strong fit for this role if you:
Have a genuine interest in product communication, change management and content creation

Ideally have initial experience in product communication, marketing, change communication, consulting, project management, or a high-growth startup environment

Are excited to develop a deep understanding of a complex B2B agentic product

Communicate clearly and confidently with stakeholders across teams, including senior leadership

Think analytically, act proactively, and know how to translate insights into action

Thrive in a fast-paced and dynamic environment and adapt quickly to changing priorities

Take full ownership of your projects from day one

Are available to start on 1 or 15 September 2026

Why Join Us?
Join Lio and work side by side with the COO, our product teams, enterprise customers, and the wider Lio organization to shape how a category-defining AI product is communicated, adopted, and scaled.
You will own projects with real impact, build communication processes that scale, and gain unparalleled exposure to the inner workings of a fast-growing enterprise AI company. Move fast, own your impact, and become part of a team where every contribution drives company success.
Are you in?
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Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Operations Project Management Founders Associate Coo remote

Likely questions

  1. Tell us about work you have done that is close to the Founders Associate – COO Office (Product Communication & Change Management) role.
  2. How would you approach your first 30 days at Lio?
  3. Which of Operations, Project Management and Founders have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Operations, Project Management and Founders.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Founders Associate – COO Office (Product Communication & Change Management) role because I can bring practical experience in Operations, Project Management and Founders, learn the team quickly, and contribute to the outcomes Lio needs from this hire.

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