About the role
About NCR VOYIX
NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.
Position: Customer Engineer
Location: Jylland, Denmark
NCR Voyix has an exciting opportunity for an enthusiastic Customer Engineer to join our dynamic team. This position is well suited to an individual that is looking to advance their career in engineering and gain hands-on experience in a thriving and supportive workplace. We are currently recruiting across Denmark.
Position Summary & Key Areas of Responsibility:
To diagnose and make minor repairs and to replace modules on EPOS, Self-Checkouts, PCs, workstations and peripherals, second line maintenance on ATMs and kiosks. For the right profile we are looking to develop your network and infrastructure skillset.
Responsible for installation, maintenance and repairs on equipment within an assigned territory/region to ensure continuity of customer operations and a high levels of customer satisfaction
Responsible for ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction and or in compliance with agreed upon Service Level Agreements
May require prolonged travel, carrying and lifting tool kit/parts of varying weights. May require bending/squatting, walking/standing /sitting for prolonged periods. May be required to work on rotating shifts
Vehicle/tools/laptop/Android phone and all other required tools are provided
The role requires the ability to work on your own with minimal supervisions and to be able to manage your time effectively and pro-actively
Candidates profile and qualifications:
Full DK driving license
Training will be provided to the right candidate, but experience is preferred in break/fix, IT, computer/mechanical repair and basic computer hardware and software knowledge
Experience with Windows operating systems
Experience in PC hardware maintenance
Basic network skillset
Works well with minimal supervision, good problem-solving skills, ability to pick up new skills quickly, ability to work under pressure
Excellent interpersonal skills/customer relationship skills required
High level of mechanical/electrical aptitude
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”