American Family Insurance

Direct Life Sales Representative - LIC

Remote, United States remote Entry $25 - $32
remote Technology & IT Salary listed Curated
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About the role

This position obtains appropriate insurance licenses and learns to sell, quote, bind coverage for prospects. Responsible for completing extensive training and development programs for them to gain product knowledge, sales and customer service skills needed to effectively review existing coverage and advises prospects and customers regarding policy and coverage options.Position Compensation Range:
$25.00 - $31.88Pay Rate Type:
HourlyCompensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.
Primary Accountabilities

Sells life insurance products to new or existing customers via various customer contact channels. Estimates and quotes policy premiums complying with underwriting guidelines.

Serves as additional sales support to existing channels to assist clients with recommending specific insurance solutions.

Answers inbound conservation calls and makes proactive outbound calls to help conserve life policies.

Works with policy holders and independent sales agents to identify and act on opportunities to conserve business.

Reviews existing coverage and advises customers regarding policy options. Identifies gaps in coverage and advises the customer of their risks; recommends additional coverage as needed, and suggests options.

Makes appropriate recommendations on policy coverage and options, closes sales, and works with life operations to process applications or changes to policies.

Specialized Knowledge & Skills Requirements

Attention to detail to provide accurate quotes to clients.

Ability to multi-task on multiple computer systems/screens during a quote.

Ability to clearly explain insurance concepts and coverages to clients.

Must have resident Life Insurance License at time of hire.

Non-resident Life license within 90 days of hire.

Travel Requirements
Up to 10%.
Physical Requirements
Work that primarily involves sitting/standing.
Additional Information

To ensure a strong start, all employees participate in our New Employee Orientation during their first week.  This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth.  At times, sessions may be delivered virtually based on scheduling and availability. 

Offer to selected candidate will be made contingent on the results of applicable background checks

Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

Sponsorship will not be considered for this position unless specified in the posting

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email to request a reasonable accommodation.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Customer Service Operations Sales Direct Life remote

Likely questions

  1. Tell us about work you have done that is close to the Direct Life Sales Representative - LIC role.
  2. How would you approach your first 30 days at American Family Insurance?
  3. Which of Customer Service, Operations and Sales have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Operations and Sales.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Direct Life Sales Representative - LIC role because I can bring practical experience in Customer Service, Operations and Sales, learn the team quickly, and contribute to the outcomes American Family Insurance needs from this hire.

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