Toolbx

Account Executive - PHCP (Remote Canada and US)

Remote, Canada remote Entry CAD80,000 - CAD100,000
remote Technology & IT Salary listed Curated
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About the role

Account Executive — PHCP
Location: Remote, North America
Team: Growth
Reports to: Senior Director of Growth
Employment type: Full-time
Status: This posting is for an existing vacancy.
▌ About Toolbx

Toolbx is the digital foundation for modern building supply teams. We provide a B2B commerce platform that transforms how independent distributors operate and engage with their customers. Seamlessly integrated with their ERP, our platform simplifies payments, streamlines AR, enhances sales, and improves customer service, all in one place.
We're trusted by top LBM 100 dealers and major buying groups across North America. Now we're taking that same platform into plumbing and PHCP distribution, where supply houses face the same pressures our lumber and hardware customers do: contractors who expect to order at 6am from a truck, counter staff buried in phone orders, and AR teams chasing paper. This role is how we get there.
▌ The Role
Toolbx is looking for an Account Executive with a background in B2B sales, strong knowledge of the plumbing industry, and a track record of over-achievement to support us in opening up the plumbing and PHCP market. Focusing on finding new customers, you will be responsible for establishing Toolbx as a trusted business partner with target accounts: independent plumbing wholesalers, PVF and waterworks distributors, and the buying groups they belong to. You're a natural at selling, you already know how a supply house makes money, and you have the relationships to get in the door.
This is a build role, not a maintain role. You'll be one of the first people carrying our name into plumbing supply houses, which means you'll help shape the territory, the target list, and the pitch as you go. Because we're entering the vertical rather than defending it, we're looking for someone who's spent real time in plumbing — as a distributor, a manufacturer, a rep, or selling into them — and can shorten our learning curve rather than share it.
▌ What You'll Do

Own new business in plumbing and PHCP. Build and work a pipeline of independent plumbing wholesalers, PVF, HVAC and waterworks distributors across Canada and the US.

Prospect with intent. Cold outreach, referrals, buying group introductions, and trade shows (ASA, CIPH, MCEE, AHR). You find your own way in rather than waiting for leads.

Run the full cycle. Discovery, demo, business case, pricing, negotiation, close. Multi-stakeholder deals with owners, GMs, IT, and counter/branch leadership.

Sell to the business, not the software. Frame Toolbx around what dealers actually care about: faster cash collection, fewer phone orders at the counter, more wallet share from their best contractors.

Get fluent in the plumbing ERP landscape. Epicor (Eclipse, Prophet 21), DDI, Infor, and the homegrown systems in between. You don't need to be technical, but you do need to speak credibly about how integration works.

Bring the market back to us. Feed what you hear in the field to product, marketing, and leadership so our plumbing playbook gets sharper every quarter.

Keep a clean house. Accurate forecasting and disciplined pipeline hygiene in HubSpot. We measure twice and cut once here.

▌ What You'll Bring

Strong knowledge of the plumbing space. You've worked in or sold plumbing and PHCP — a wholesaler, supply house, manufacturer, rep firm, or a vendor serving them — and you understand how the channel works from manufacturer to wholesaler to contractor.

3+ years of quota-carrying B2B sales experience with a documented record of beating quota.

Familiarity with the language of the trade: PVF, waterworks, will-call and counter sales, contractor pricing and job accounts, buying group rebates.

Comfort selling into owner-operated, relationship-driven businesses where the decision-maker's name is on the building.

Ability to run a consultative sales process from first call to signature without a lot of hand-holding.

Strong discovery instincts. You ask questions before you pitch.

Willingness to travel across North America for on-sites, branch visits, and trade shows (roughly 25%).

Self-direction. Remote-first, early-market, and comfortable with the ambiguity that comes with both.

▌ Bonus Points

Existing relationships with plumbing buying groups or Premier 150 distributors.

Experience selling SaaS, ecommerce, payments, or ERP-adjacent software into distribution.

Hands-on time with Epicor Eclipse or Prophet 21, DDI, or Infor in a distribution setting.

Active in ASA, CIPH, or your regional wholesaler association.

Bilingual (English/French) for the Quebec market.

▌ Compensation

Ontario: $80,000 – $100,000 CAD base salary, plus commission.

United States: base salary varies by location and experience. We'll share the range for your state early in the process.

▌ Why Toolbx

A proven platform entering a new market. You're not selling vaporware. Our platform is battle-tested by top LBM 100 dealers.

A market that's ready. Plumbing distribution is where LBM was five years ago on digital. First-mover territory, with a product that already works.

Real ownership. You'll influence the target list, the messaging, and the playbook, not inherit someone else's.

A team that answers. Fast implementations and responsive support mean your customers stay customers.

Our values: Customer obsessed · Measure twice and cut once · Build foundations that last · Solution-driven thinking · Be curious and ask questions
▌ Equal Opportunity & Accommodation
Toolbx is an equal opportunity employer. We consider all qualified applicants without regard to race, colour, ancestry, place of origin, citizenship, ethnic origin, creed or religion, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, veteran status, or any other characteristic protected by applicable law.
We are committed to an accessible and inclusive hiring process. If you need an accommodation at any stage — including to review this posting or to participate in an interview — let us know and we'll work with you to provide it.
Salary: 80k to 100kOriginally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT API integration Customer Service Remote Collaboration Sales remote

Likely questions

  1. Tell us about work you have done that is close to the Account Executive - PHCP (Remote Canada and US) role.
  2. How would you approach your first 30 days at Toolbx?
  3. Which of API integration, Customer Service and Remote Collaboration have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with API integration, Customer Service and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Account Executive - PHCP (Remote Canada and US) role because I can bring practical experience in API integration, Customer Service and Remote Collaboration, learn the team quickly, and contribute to the outcomes Toolbx needs from this hire.

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