MultiCare Health System

Pre-Service Quality Training Specialist

Remote, United States remote Entry $56,909 - $81,910
remote Entry level Technology & IT Salary listed Curated
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About the role

Join a team that shares your calling
At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.
FTE: 1.0, Shift: Day, Schedule: 8am-4:30pm
Position Summary
The Quality Specialist is responsible for conducting needs assessments and performance improvement activities in order to achieve a high level of both quality and efficiency. In partnership with directors, managers, and leaders, his or her position determines and maintains processes to achieve increasingly effective and efficient personnel performance and quality. This position assists in the development, coordination, and implementation of the orientation and continuing educational needs and activities of all staff members. The Quality Specialist ensures training aids/manuals/handbooks are maintained and functional, conducts new hire and continuing education training, and coordinates logistics and record keeping of training activities.
Requirements

Bachelor’s degree or Associate’s degree with two (2)+ years of relevant experience may be substituted

Participation in the Quality Management Internship may also be substituted for the Bachelor’s degree requirement

Experience with automated information systems and computer software applications including data entry and retrieval required

Experience in a leadership and/or coaching position required

Why MultiCare?
Rooted in the local community
Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.
Growth and education
Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.
Well-being and support
Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.
Living our values
Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.
Belonging for all
Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.
Pacific Northwest lifestyle
Work and live where natural beauty, adventure and strong community connections are part of everyday life.
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $56,908.80 - $81,910.40 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.Associated benefit information can be viewed here.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Entry
Technology & IT Operations Pre Service Quality Training Entry level

Likely questions

  1. Tell us about work you have done that is close to the Pre-Service Quality Training Specialist role.
  2. How would you approach your first 30 days at MultiCare Health System?
  3. Which of Operations, Pre and Service have you used recently, and what did it help you achieve?
  4. What have you learned quickly in a past role, project, or training experience?
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Operations, Pre and Service.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Pre-Service Quality Training Specialist role because I can bring practical experience in Operations, Pre and Service, learn the team quickly, and contribute to the outcomes MultiCare Health System needs from this hire.

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