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Senior Solutions Engineer (3+ years, B2B SaaS)

India full-time Senior Salary not listed
full-time Senior level Technology & IT Curated
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About the role

About Docsumo:

Docsumo is your go-to Document AI solution for streamlining business operations. We turn complex documents like bank statements, policies, and financial statements into valuable, actionable data. Our cutting-edge technology helps businesses make smarter decisions faster. We are backed by marquee investors such as Sequoia, Barclays, Fifth Wall, Common Ocean, and Techstars.
At Docsumo, we're on a mission to revolutionize how businesses handle data. We empower companies to:
- Boost efficiency by 6-10 times.
- Make quick, accurate decisions from unstructured information.
- Scale operations effortlessly through innovative technology
Key Responsibilities:

Provide technical expertise through solution designs, solution demonstrations, proof of concepts by various mediums - in-person/virtual presentations, white boards etc.

Should be able to cater to the customer's requirement.

Should be able to provide support assistance to the customer at times when required.

Delivering customer demos and helping with customer onboarding.

Should be able to design solutions based on the customer’s requirement and flexibility and must know how to work on multiple solutions.

Work cross-functionally with the Product Management and Engineering teams to ensure internal speed bumps are encountered.

Reporting processes that may need improvement.

Ensuring that our CRM contains accurate account details and contact information.

Work with the CS and Sales team to ensure all the demos and onboarding setups are handled.

RnD mindset to come up with innovative solutions and workflows.

Work Timings will be 3:30PM IST to 12:30AM IST

Need to have:

Has minimum 3 years of experience, preferably in SaaS or IT.

Must have a full time degree in Engineering Background.

Must have good experience in programming languages like python.

Good understanding of REST API and making api calls.

Good experience with POSTMAN, integration tools like zapier, and other middleware.

Nice to have:

Team player who can take responsibility for anything from fixing the office internet to making a sales pitch to the CXO of a company. We believe in the ideology that - Buck stops with me

Consistent track record of documenting, synthesizing, and communicating results.

Must be self-motivated, flexible, collaborative, with an eagerness to learn.

Commitment to embracing best practices and a continual improvement mindset.

Our Cultural Standards:
Take ownership of your time and work
- You should feel proud of what you have accomplished at Docsumo

- No excuses & get things done
Have a growth mindset
- Welcome ambiguous situations, think through, and decide.
- Yes, you can climb all 14 peaks over 8k meters in 7 months, but first you have to imagine it and then do everything to move the needle - Nims Purja
Pay attention to details
- Nothing reflects carelessness more than poorly written notes/emails, basic code errors, poor word choices, and unclear task updates.
Be highly collaborative while deciding independently
- We want to be like a high performing football team where everyone knows where the goal is but players make their own decisions on the field.
- Take inputs from your team frequently to get perspective and then act fast.
Be purposeful in your actions
- Improve people's lives through your work & be proud of your time at Docsumo

- Challenging work, great boss, great team & good pay - let us know if anything changes
Be respectful
- Respect people & do right by them (customers, team, vendors, partners, society)
- Speak up, give constructive feedback & be part of each others journey
How to Apply:

Apply on our career page (); and/or

Send us an application at
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Senior
Technology & IT API integration CRM Data Analysis Operations Sales Senior level

Likely questions

  1. Tell us about work you have done that is close to the Senior Solutions Engineer (3+ years, B2B SaaS) role.
  2. How would you approach your first 30 days at name?
  3. Which of API integration, CRM and Data Analysis have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with API integration, CRM and Data Analysis.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Senior Solutions Engineer (3+ years, B2B SaaS) role because I can bring practical experience in API integration, CRM and Data Analysis, learn the team quickly, and contribute to the outcomes name needs from this hire.

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