Athena

Bilingual Mandarin Intake Clinician

USA, United States full-time Mid Salary not listed
full-time Mid level Customer Service Curated
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About the role

AthenaPsych is a New York State mental health-approved provider of community mental health services for children, adults, and families with behavioral and emotional challenges. We specialize in individual and group psychotherapy for clients with a focus on trauma-informed care. Athena is dedicated to improving the quality and accessibility of mental health care for all, especially individuals from underserved communities.

Here at Athena, we pride ourselves on hiring a diverse group of mental health clinicians and staff who are passionate and dedicated to improving our clients’ overall emotional well-being. We provide both in-person and telehealth services for our clients.

Are You a Good Fit For Us?

As an Intake Clinician, you will be responsible for excelling in the ability to lead, mentor, communicate, and supervise other clinicians in both the assessment and treatment planning for patients, contributing to the clinic’s client-centered care model. You will conduct intake sessions for potential Athena clients.

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Customer Service Bilingual Mandarin Intake Clinician Mid level full-time

Likely questions

  1. Tell us about work you have done that is close to the Bilingual Mandarin Intake Clinician role.
  2. How would you approach your first 30 days at Athena?
  3. Which of Customer Service, Bilingual and Mandarin have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Bilingual and Mandarin.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Bilingual Mandarin Intake Clinician role because I can bring practical experience in Customer Service, Bilingual and Mandarin, learn the team quickly, and contribute to the outcomes Athena needs from this hire.

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