About the role
Description
USRM's Distribution & Marketing team is seeking a Project Manager I to join the Strategic Partnerships Group (SPG) Insights & Solutions (I&S) Partner Solutions team. This role will support SPG's Auto, Home and Specialty Product priorities, serving as a liaison on product and state management topics while coordinating partner operations and internal communications across SPG.
In this role, you will serve as SPG's connector to multiple cross-functional teams and external partners — representing SPG's interests on product and state management topics and coordinating Specialty Product operations. You will drive SPG's internal communication strategy, including the team's knowledge hub and onboarding materials. You will lead prioritized projects from scoping through execution, build alignment across teams, and keep leadership informed through clear, structured reporting.
The ideal candidate is a strong communicator and problem solver who is comfortable operating with limited direction and can bring structure to loosely defined or competing priorities.
This is a great opportunity for someone who wants to build deeper product-liaison, communications, and project-management experience while gaining exposure to distribution, strategic partnerships, and high-impact business priorities across SPG and USRM.
Key Responsibilities
Represent SPG requirements and partner considerations in cross-functional discussions with product teams— identifying opportunities, risks, and operational impacts; coordinating stakeholder engagement; supporting product launches, partner onboarding, operational readiness, and post-launch issue resolution.
Maintain documentation, governance, and communication routines for assigned product portfolios.
Facilitate process to provide leadership with a near-holistic view of ongoing work, identify risks and challenges, and elevate actions requiring leadership consideration
Support the broader Enablement expectation to communicate and document impacts, maintain self-service tools and workflows, and provide scalable support across SPG.
Own the governance and maintenance framework for SPG onboarding materials, keeping content standardized, current, and appropriate for new employees and other identified audiences through clear content owners, review cycles, approval expectations, and repeatable update workflows.
Identify and implement opportunities to improve the onboarding experience — self-service tools, role-based learning paths, reference materials, and centralized resources — using feedback and effectiveness measures to guide ongoing improvements.
Lead assigned cross-functional projects from initial scoping through implementation and transition to business-as-usual operations.
Qualifications
Demonstrated experience leading cross-functional projects and programs from initial scoping through implementation and transition to business-as-usual operations.
Ability to work independently and exercise sound judgment in ambiguous situations, introducing structure where roles, processes, or requirements are not yet clearly defined.
Proven capacity to manage multiple complex initiatives and recurring responsibilities simultaneously while proactively identifying priorities, risks, and opportunities rather than waiting for direction.
Strong stakeholder engagement and influencing skills, including the ability to build alignment among partners with different priorities and areas of expertise.
Excellent communication skills, with experience translating complex information for working teams, business partners, and senior leaders.
Experience producing portfolio reporting and operational visibility for leadership audiences.
Track record of continuous improvement, workflow simplification, change management, and implementation planning.
Commitment to business continuity through documentation and cross-training, and to solutions that are repeatable, scalable, and sustainable.
About UsPay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit:
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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Originally posted on Himalayas