Documo Inc.

Inside Sales Representative - SMB

USA, United States full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

Documo is on a mission to help businesses digitize and streamline their document workflows. As a fast-growing B2B SaaS company, our platform makes it easier to handle unstructured files like faxes and forms through tools like Intelligent Document Processing - turning messy paperwork into structured, usable data. We believe great products start with great people. That’s why we invest in top talent, value strong culture, and prioritize customer success and design excellence.

If you’re excited to do impactful work and want to grow with a team that values innovation, collaboration, and purpose - we’d love to meet you!

Job title Inside Sales Representative - SMB

Team Sales

Reports to SVP of Sales

Role Purpose

Documo is seeking an Inside Sales Representative to join our growing SMB team. In this role, you will manage the full sales cycle, including researching new opportunities and qualifying inbound leads, conducting product demonstrations, negotiating deals, and closing new business. You will work closely with the Sales and Marketing teams to drive lead conversion in a dynamic market.

We are looking for a highly motivated team player with a high level of technical competencies, ability to exceed goals and motivated by career advancement. We promote from within by hiring exceptional SMB Reps that have the desire and drive to advance to an Enterprise level position within a couple of years.

This is a fully remote position. Candidates can be located anywhere in the U.S., but work hours are aligned with Eastern Standard Time business hours.

What we Expect

Conduct outreach to both cold and warm inbound leads and engage in meaningful conversations to understand their needs and challenges

Execute Documo’s sales processes and methodology

Consistently achieve and exceed revenue and performance targets

Demonstrate a self-starter attitude and take initiative to drive results

Develop business acumen and industry expertise

Adapt to evolving responsibilities and contribute to overall team success

What you get

Hands on training from your manager and colleagues who are passionate about Sales and your success.

Opportunity to collaborate with the broader Documo team and take part in tactical discussions and decision making.

Be a part of an organization leading the charge in advancing AI technology to help the Health Care industry perform more efficiently, leading to better patient care and outcomes.

A career in the massive Health-tech (SaaS) space.

Great pay, comp plan, benefits and fast career advancement.

Who You Are

3+ years of experience in software (SaaS) sales

Strong technical aptitude and ability to quickly learn and understand complex products and new Sales methodology and processes.

Proven experience engaging in proactive outreach to prospects

Excellent verbal and written communication skills

Self-motivated, flexible, and eager to grow professionally

Highly organized with excellent time management and the ability to prioritize tasks

Able to work independently while contributing effectively to a distributed team

Why join Documo?

Competitive U.S. benefits: medical, dental, vision, and a 401(k) with a strong match.

Annual bonus program based on role and company performance.

Annual performance reviews with merit increases.

In-person company kick-off to connect, collaborate, and celebrate.

Equity opportunities to grow with us.

Flexible remote work that fits your life, plus flexible paid time off.

Competitive paid parental leave, mental health support, and Employee Assistance Programs (EAP).

Be part of a small, fast-growing tech company with a supportive, inclusive, and fun culture.

We celebrate differences.
Documo welcomes applicants from all backgrounds, especially those underrepresented in tech. We do not discriminate based on ancestry, race, place of origin, political belief, religion, marital or family status, physical or mental ability, sex, sexual orientation, gender identity or expression, age, or any other legally protected characteristic. Documo is an equal opportunity employer.

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Remote Collaboration Sales Inside Representative Smb Mid level

Likely questions

  1. Tell us about work you have done that is close to the Inside Sales Representative - SMB role.
  2. How would you approach your first 30 days at Documo Inc.?
  3. Which of Remote Collaboration, Sales and Inside have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Remote Collaboration, Sales and Inside.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Inside Sales Representative - SMB role because I can bring practical experience in Remote Collaboration, Sales and Inside, learn the team quickly, and contribute to the outcomes Documo Inc. needs from this hire.

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