About the role
Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience.
At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives.
Join us at Lovehoney, where pleasure combines with creativity, data, and innovation!
We are currently recruiting a Senior Ecommerce Growth Manager (Brandstores) who will be integral to driving high-level commercial performance across Lovehoney Group. Working closely with the Market Lead, you will help deliver market P&L performance through ownership of commercial planning, marketing investment, forecasting and growth initiatives. You will also play a key role in developing and executing the market commercial strategy, identifying growth opportunities and recommending commercial priorities.
What you will do
Support market P&L performance through budgeting, investment allocation, forecasting and commercial planning, working closely with the Market Lead.
Contribute to the development and execution of market-specific commercial strategy, identifying high-impact growth opportunities and recommending commercial priorities.
Monitor daily trading performance, identify commercial risks and opportunities, and work with the Ecommerce Trading Manager and wider teams to optimise performance.
Align Performance Marketing and Onsite Trading with commercial priorities and challenge execution where necessary.
Build strong relationships with global execution teams and influence cross-functional stakeholders to achieve market objectives.
What you should bring
5+ years in ecommerce, digital trading, or commercial management.
Proven experience owning a commercial number, including budgeting, forecasting, and delivering against plan.
Strong understanding of ecommerce levers: conversion, AOV, traffic, channel mix, promotions, and margin management.
Experience working cross-functionally with Performance Marketing, Onsite/Trading, and Analytics teams.
Analytically strong with ability to interrogate forecasts and dashboards to inform decisions.
Clear and confident communicator, comfortable presenting to senior stakeholders and defending commercial positions.
Comfortable making decisions in ambiguous, fast-moving commercial environments.
What we can offer you
A welcoming workplace full of drinks, snacks, friendly faces and fun team-building events.
Access to unique discounts at high street retailers, hotels, and service providers, in addition to a 50% discount on all Lovehoney products to explore and discover new ways to have fun.
Enjoy a hybrid work model that fosters flexibility and work-life balance, with three days per week in-office and the opportunity to work remotely for up to 4 weeks per year, alongside 25 days’ holiday, plus an additional day for each year you are with Lovehoney, providing ample time for relaxation, rejuvenation, and exploration.
Access to customized training opportunities to support your unique learning journey, complemented by biannual feedback cycles, offering valuable insights into your performance and growth areas, enhancing your development within the company.
Recognising the significance of physical and mental health, we proudly provide gym benefits in addition to a mental wellbeing platform, to ensure our employees thrive both professionally and personally.
Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily.
Our interview process
CV review
Interview with a Talent Acquisition Team Member
Hiring Manager Interview
Hiring Team Interview
Leadership Interview
Lovehoney Group is an equal opportunities employer. We promise that every qualified person will be evaluated according to skills regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
If you require accommodations during the interview process due to a disability, please inform your Talent Acquisition Specialist so that we can ensure a smooth and inclusive experience for all candidates.
At Lovehoney Group, we embrace innovative technologies to enhance our recruitment process. We leverage artificial intelligence during screening interviews for CV reviews and note-taking. We prioritize transparency and respect your preferences, so you'll have the option to opt out of recording and AI-driven note-taking while still receiving full and fair consideration for the role.
We currently have a hybrid work model supporting a blend of in-office and remote work (3 days per week in-office).
If we sparked your interest and you are open to embarking on your professional path with us, please visit our Lovehoney careers page to apply: https://jobs.eu.lever.co/lovehoneygroup
Our privacy policy is available here: https://www.lovehoneygroup.com/privacy-policy/
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