About the role
About Us:
Solera is a global leader in vehicle lifecycle management, providing innovative solutions that streamline and enhance the claims process for insurance providers and body shops. Our commitment to excellence and customer satisfaction drives us to deliver cutting-edge technologies and services that meet the evolving needs of the automotive industry.
Position Overview:
We are seeking a highly motivated and experienced National Account Manager to join our dynamic team, focusing on the vehicle claims vertical, specifically within our Parts sector. The ideal candidate will possess strong industry knowledge across insurance, body shop repair, and the full OE aftermarket parts sector in the UK. This remote role demands a driven, customer-centric professional who can adapt to and thrive in an ever-changing environment.
Key Responsibilities:
Client Relationship Management: Build and maintain strong relationships with key clients in the insurance and body shop sectors, ensuring their needs are met and expectations exceeded.
Strategic Account Development: Identify opportunities for growth within existing accounts and develop tailored strategies to enhance client engagement and satisfaction.
Industry Expertise: Leverage extensive knowledge of the insurance, body shop repair, and OE aftermarket parts sectors to provide valuable insights and solutions to clients.
Collaboration: Work closely with cross-functional teams, including sales, marketing, and product development, to align on client needs and company goals.
Adaptability: Remain agile in response to market changes and client demands, adjusting strategies and approaches as necessary to ensure continued success.
Performance Tracking: Monitor account performance metrics and report on key performance indicators, using data to inform decision-making and drive improvements.
Problem Solving: Address client issues promptly and effectively, serving as a trusted advisor and resource for solutions.
Market Intelligence: Stay informed about industry trends, competitor activities, and regulatory changes that may impact clients and the business.
Qualifications:
Proven experience in account management within the vehicle claims, insurance, or automotive sectors, with a focus on parts and body shop repair.
Strong understanding of the UK market, including OEM and aftermarket parts, insurance claims processes, and body shop operations.
Exceptional communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
Demonstrated ability to think strategically and develop innovative solutions to meet client needs.
Strong analytical skills, with the ability to interpret data and make informed decisions.
Self-motivated and results-oriented, with a track record of achieving and exceeding targets.
Proficient in using CRM software and other relevant tools to manage accounts and track performance.
Benefits:
Competitive salary and performance-based bonuses.
Flexible working hours and remote work options.
Comprehensive health and wellness benefits.
Opportunities for professional development and career advancement.
A dynamic and inclusive company culture that values innovation and collaboration.
How to Apply:
If you are a driven, customer-centric professional with a passion for the automotive industry and a desire to make a meaningful impact, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for this role.
Solera is an equal opportunity employer and welcomes applicants from all backgrounds to apply.
It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
Originally posted on Himalayas