CA Global

Service Manager – (Mining / Technical Service / Aftermarket / Business Development) – Johannesburg

Johannesburg, South Africa full-time Mid Salary not listed
full-time Mid level Customer Service Curated
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About the role

Reference No. 091-0824KV Reference Number: 091-0824KV Job Description: Our client is seeking an experienced Service Manager to lead the African Service Department and drive service, aftermarket and business development activities acro...

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Business Development Customer Service Service Manager Mining Mid level full-time

Likely questions

  1. Tell us about work you have done that is close to the Service Manager – (Mining / Technical Service / Aftermarket / Business Development) – Johannesburg role.
  2. How would you approach your first 30 days at CA Global?
  3. Which of Business Development, Customer Service and Service have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Business Development, Customer Service and Service.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Service Manager – (Mining / Technical Service / Aftermarket / Business Development) – Johannesburg role because I can bring practical experience in Business Development, Customer Service and Service, learn the team quickly, and contribute to the outcomes CA Global needs from this hire.

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