Smokemart & GiftBox

Smokemart & GiftBox Palmerstone Sales Assistant

Darwin full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

Who We Are

For over three decades, Smoke Mart & Giftbox has been the go-to destination for all things tobacco and gifting. We not only pride ourselves on providing customers with quality products and specialised service but also promoting a supportive and positive culture for our team. We can proudly say that the SMGB team supports equality and diversity, which is reflected throughout all our departments and our more than 250 stores nationwide!

Today, SMGB is part of the Viva Energy group – an ASX-listed powerhouse with a driving ambition to become Australia’s largest convenience retailer. Combining Viva Energy Australia’s incredible network of more than 1,000 locations around the country with SMGB’s wholesale tobacco distribution channel, we are now able to offer our amazing range of products and services on a truly grand scale.

There has never been a more exciting time to join our team as we set out to redefine the retail landscape in Australia.

More About You – Sales Assistant

The ideal candidate will have a customer first mentality with a strong passion for creating a fun, authentic shopping experience. You will be part of a progressive business which values and supports internal career growth. We are looking for a team member who thrives in a busy sale driven environment, whilst having a laugh (and the occasional dance-off!) with each customer that walks through our doors.

Your Role

Providing high levels of customer service and building strong rapport
Sound Cash Handling and Eftpos
Learn and maintain solid product knowledge across all pillars of the business
Maintain high level of store standards, assist with merchandising and presentation
Work towards budgets, targets and KPI’s
Assist with stock control and quality management
Follow national legislation, WHS and security guidelines

You Will Also Have

A passion for meeting and exceeding sales targets
Proven ability to work within a fast-paced retail environment
A happy, friendly and energetic personality
A desire to deliver high quality customer service
Valid Police Check Report is required if successful in interview stage

Would you like to know more? If your passionate about customer service and want to build a career with an iconic brand, hit Apply Now!

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Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Customer Service Sales Smokemart Amp Giftbox Mid level

Likely questions

  1. Tell us about work you have done that is close to the Smokemart & GiftBox Palmerstone Sales Assistant role.
  2. How would you approach your first 30 days at Smokemart & GiftBox?
  3. Which of Customer Service, Sales and Smokemart have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Sales and Smokemart.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Smokemart & GiftBox Palmerstone Sales Assistant role because I can bring practical experience in Customer Service, Sales and Smokemart, learn the team quickly, and contribute to the outcomes Smokemart & GiftBox needs from this hire.

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