About the role

...Specialist is a customer-service focused role. successful candidate will help to directly support the Dallas Office, while providing remote support for staff in all other locations. Collaboration with team members in the IT Support, Systems, Applications and Network...

Interview prep

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Use this as a quick practice sheet before you speak with the employer.

Mid

Customer Service Remote Collaboration Client Service Specialist Mid level full-time

Likely questions

Tell us about work you have done that is close to the IT Client Service Specialist role.
How would you approach your first 30 days at Perkins Eastman?
Which of Customer Service, Remote Collaboration and Client have you used recently, and what did it help you achieve?
Describe a time you solved a problem without waiting to be told exactly what to do.
How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

A recent example that proves your experience with Customer Service, Remote Collaboration and Client.
One short story with a problem, your action, and the result.
Two examples that show the strengths listed on your CV.
A clear reason why this role and company interest you.
Your availability, preferred work style, and salary expectations.

Ask them

What would success look like in the first 90 days?
What are the main problems this hire should help solve?
How does the team give feedback and measure good work?
What does a normal working week look like for this role?

Practice line

I am interested in the IT Client Service Specialist role because I can bring practical experience in Customer Service, Remote Collaboration and Client, learn the team quickly, and contribute to the outcomes Perkins Eastman needs from this hire.

IT Client Service Specialist

About the role

Walk in with sharper answers.

Likely questions

Prepare before the call

Ask them

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