Vera Whole Health

Medical Billing & Collections Specialist II

United States full-time Mid $19 - $29
full-time Mid level Technology & IT Salary listed Curated
Sign in to apply Free account — we bring you straight back to this role.

About the role

Job Description Summary

The Revenue Cycle-CSR is responsible to provide support to patients, providers and customers internally and externally on billing related inquiries.‎
How will you make an impact & Requirements

The Revenue Cycle-CSR is responsible to provide support to patients, providers and customers internally and externally on billing related inquiries. The employee works insurance claims and patient accounts using department guidelines and MPG electronic systems. The position requires a thorough knowledge of insurance carrier billing and reimbursement, CPT, modifiers and fee schedule differences. Also requires understanding of how to decipher explanation of benefits and explain the impact to the customer. Position requires the ability to conduct both telephone, portal and face to face meetings with patients regarding account resolution and payment collection. Assist customers with hardship applications, payment plans and eligibility for services. Expert verbal communication, interpersonal skills and professional appearance required for dealing with customers. Additional duties as required.

Compensation Range:
$19.00to
$28.50The anticipated base salary range represents the Company's good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Medical Billing Collections Specialist Technology Mid level

Likely questions

  1. Tell us about work you have done that is close to the Medical Billing & Collections Specialist II role.
  2. How would you approach your first 30 days at Vera Whole Health?
  3. Which of Medical, Billing and Collections have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Medical, Billing and Collections.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Medical Billing & Collections Specialist II role because I can bring practical experience in Medical, Billing and Collections, learn the team quickly, and contribute to the outcomes Vera Whole Health needs from this hire.

Related jobs.

More roles from this company or category.