About the role

Intake Counsellor - Philippines

Job requirement details:

-Primary role: To provide high quality solution-focused counselling and information support services telephonically to employees of our client companies. Provide evidence-based counselling support.

Qualifications required: Minimum of Master's in Psychology or Counselling.

- Active and Valid registration with the Professional Regulation Commission (PRC) as Registered Psychologist or Registered Psychometrician. If your master's degree is counselling, you must hold a valid license to practice counselling in the

Ability to provide counselling within a short - term framework.

A Person has to be willing to relocate to Malaysia, we will sponsor a working permit, but the person needs to bear their own relocation and accommodation.

Tagalog and English languages are essential.

Experience in the Employee Assistance Program (EAP) field preferrable.

Remuneration: On an average between - PHP 50,000 to PHP 70,000 per month. (This depends upon profile and Interview feedback).

Compensation

Additional Information

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid

Technology & IT PHP Intake Counsellor Philippines Technology Mid level

Likely questions

Tell us about work you have done that is close to the Intake Counsellor - Philippines role.
How would you approach your first 30 days at Lyra Health?
Which of PHP, Intake and Counsellor have you used recently, and what did it help you achieve?
Describe a time you solved a problem without waiting to be told exactly what to do.
How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

A recent example that proves your experience with PHP, Intake and Counsellor.
One short story with a problem, your action, and the result.
Two examples that show the strengths listed on your CV.
A clear reason why this role and company interest you.
Your availability, preferred work style, and salary expectations.

Ask them

What would success look like in the first 90 days?
What are the main problems this hire should help solve?
How does the team give feedback and measure good work?
What does a normal working week look like for this role?

Practice line

I am interested in the Intake Counsellor - Philippines role because I can bring practical experience in PHP, Intake and Counsellor, learn the team quickly, and contribute to the outcomes Lyra Health needs from this hire.