IMPACT BRANDS

Outbound Sales Call Center Agent | Health and Wellness

Remote remote Mid $600 - $800
remote Mid level Technology & IT Salary listed Curated
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About the role

IMPACT BRANDS is a leading contributor to the health and wellness industry. With a journey from 5 to over 350 colleagues, and the expansion to a diverse family of 7+ brands (PureHealth Research, Nation Health MD, Pureance, Trumeta, PetMade, VitalPeak, Nature's Blast). We are dedicated to helping improve the lives of people all over the world.

At IMPACT BRANDS, we embrace remote work culture and cherish open-mindedness, high energy, and adaptability qualities that are essential in our dynamic environment. We prioritize the growth of every team member, regardless of their location, offering advancement from intern to leadership roles.

IMPACT BRANDS has already positively impacted the lives of 3 million people worldwide. Join us as a remote Outbound Sales Call Center Agent and let’s impact billions together!
We are looking for a high-energy, results-driven Sales Agent to join our elite team. This isn’t a cold-calling grind; it’s a high-stakes, high-reward role where you will be closing premium programs for qualified leads.

Qualified Leads: No wasting time on "dead" leads. We provide the pipeline; you provide the close.
What You Can Expect

Competitive base salary + performance-based commission opportunities

Strong earning potential with uncapped commissions

Professional training, coaching, and continuous skill development

Supportive, growth-focused, and collaborative global team culture

Permanent work-from-home setup

Long-term career growth opportunities

Vacation and Health Leaves

Health Budget

Internet Subsidy

Team-building activities and virtual events

Immediate hiring opportunity

During a Typical Day, You’ll

Perform a high volume of outbound sales calls to customers to interact with them and identify their needs or issues

Clarify information and provide recommendations and solutions to customers via telephone calls

Build positive work relationships with customers to enhance the image and public perception of a company

Strive to improve customer satisfaction through excellent customer service

Place outbound calls to customers to promote new products and services

Complete call notes and call reports as necessary and update them in the database

Obtain and evaluate all relevant data to handle complaints and inquiries

Keep a high level of knowledge about existing products and services

Perform other related tasks as assigned

Requirements
What You Bring to the Role

2–4 years of experience in outbound sales, telesales, or call center environments

Familiarity with medical, health, wellness, info-products, or food supplements

Proven cold-calling experience with strong objection-handling abilities

Strong phone presence with excellent communication, customer service, and sales skills

Excellent written and spoken English communication skills (C1/C2 level)

Customer-focused mindset with the ability to adapt communication to different personality types

Strong problem-solving, interpersonal, and active listening skills

Ability to multitask, prioritize, and manage time effectively

Ability to work under pressure and handle stressful situations appropriately

Proficiency in relevant computer applications and CRM systems

Self-motivated, growth-oriented, and committed to long-term career development

Additional Qualifications

Proven experience in closing high-ticket offers such as coaching, medical, wellness, or consulting services (preferred)

Ability to sell across multiple price points and product types

Consultative, ethical, and client-first approach to sales

Strong discipline in pipeline management, follow-up, and lead nurturing

Technical and Workspace Requirements

A laptop or desktop computer capable of handling daily work tasks efficiently

Stable and high-speed internet connection suitable for uninterrupted calls and online systems

Backup internet or power solution is considered an advantage

Quiet and distraction-free workspace for professional communication with customers

Compensation: 600-800 $/mon. net + Uncapped Commissions: Realistic OTE of $2,000 - $4,000+ per month.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT CRM Customer Service MySQL Remote Collaboration Sales Mid level

Likely questions

  1. Tell us about work you have done that is close to the Outbound Sales Call Center Agent | Health and Wellness role.
  2. How would you approach your first 30 days at IMPACT BRANDS?
  3. Which of CRM, Customer Service and MySQL have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with CRM, Customer Service and MySQL.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Outbound Sales Call Center Agent | Health and Wellness role because I can bring practical experience in CRM, Customer Service and MySQL, learn the team quickly, and contribute to the outcomes IMPACT BRANDS needs from this hire.

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