FreedUp

Remote Executive Operations Assistant- CEO Support

Mexico remote Executive Salary not listed
remote Executive level Technology & IT Curated
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About the role

FreedUp are seeking a proactive and detail-oriented Executive Assistant (EA) to support the Founder and CEO of a fast-growing organization building innovative systems. This role is ideal for someone with exceptional written communication skills who can manage high volumes of email, represent the Executive's professionally in written communication, and help create operational structure around his inbox, calendar, and meetings.
The Executive Assistant will play a key role in ensuring smooth daily operations by managing communications, coordinating meetings, and eventually supporting content and production workflows. This position requires strong judgment, responsiveness, and the ability to anticipate the founder’s communication style when interacting with external stakeholders.
This is a full-time, remote position that requires strong written communication, organizational excellence, and accountability.
Location: Fully Remote (LATAM)
Job Type: Full-Time
Salary: $800 - $1,600 per month (based on experience)
Requirements

3+ years of experience as an Executive Assistant, Executive Operations Assistant, or Operations Manager supporting a founder or senior executive

Exceptional written English communication skills with the ability to represent an executive professionally via email

Proven experience managing high-volume inboxes and maintaining structured email systems

Ability to respond to parents, partners, and stakeholders in a way that builds trust and reflects the founder’s voice

Strong organizational skills with the ability to prioritize competing requests and manage deadlines independently

Experience with calendar management and strategic meeting coordination

Highly organized, structured thinker with a systems mindset

Strong attention to detail and follow-through

Proactive problem-solver who anticipates needs and communication requirements

High emotional intelligence and professional judgment when handling external communication

Comfortable responding on behalf of an executive once communication style is learned

Experience using task management and productivity tools (Asana, Notion, Superhuman, or similar)

Ability to work independently while maintaining consistent communication with leadership

Technical Requirements: Reliable high-speed internet, modern laptop with multi-core processor, noise-canceling headset

Key Responsibilities

Executive & Email Support

Manage and organize the Founder’s inbox with the goal of achieving and maintaining Inbox Zero

Triage and respond to the majority of incoming emails independently

Ensure responses are sent within 24 hours, even if initially acknowledging receipt

Implement and maintain a structured inbox workflow and prioritization system

Identify high-priority messages, time-sensitive requests, and key decision points

Draft and send responses on behalf of the Founder while maintaining his communication style

Conduct short daily email triage check-ins to quickly review priority messages

Calendar & Scheduling Management

Manage and optimize the Founder’s calendar to support productivity and focus

Schedule meetings based on strategic priority levels:

Prospect meetings (parents and students) – highest priority

Lead-generation partners (youth ministers, school staff, potential partners)

Partner meetings

Investor meetings (lower priority in the near term)

Protect deep work time in the mornings and organize meetings primarily in the afternoons

Coordinate scheduling logistics and meeting preparation

Communication & Relationship Management

Maintain proactive communication with the Founder regarding priorities and updates

Learn and replicate the Founder’s communication tone and style

Respond to parents, partners, and stakeholders in a professional and trust-building manner

Anticipate common responses and begin handling communications independently

Operations & Workflow Management

Support task management workflows using Asana

Maintain organized systems for tasks, communication, and operational processes

Lead weekly check-in meetings with the Founder using a structured “Big Three” agenda

Improve operational efficiency by identifying repeatable or delegable tasks

Content & Production Support

Assist with Meta ads campaign management and reporting

Support social media content management

Assist with podcast production workflows (audio coordination, RSS feed management, distribution)

Document playbooks and SOPs for repeatable content production tasks

Benefits

International experience

Opportunity to work remotely from anywhere

Supportive and collaborative team environment

Learning and development opportunities

Potential Performance Bonuses

PTO

HMO after 3 months

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Executive
Technology & IT Data Analysis Digital Marketing Operations Remote Collaboration Executive level remote

Likely questions

  1. Tell us about work you have done that is close to the Remote Executive Operations Assistant- CEO Support role.
  2. How would you approach your first 30 days at FreedUp?
  3. Which of Data Analysis, Digital Marketing and Operations have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Data Analysis, Digital Marketing and Operations.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Remote Executive Operations Assistant- CEO Support role because I can bring practical experience in Data Analysis, Digital Marketing and Operations, learn the team quickly, and contribute to the outcomes FreedUp needs from this hire.

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