About the role

We're Hiring: Healthcare Virtual Assistant (Mental Health Practice | Remote)
Do you have experience supporting a US-based mental health or behavioral health practice? We're looking for an experienced Healthcare Virtual Assistant to join a growing mental health team.
Key Responsibilities:
Answer patient calls, texts, and callbacks
Schedule appointments for multiple therapists
Verify insurance eligibility and benefits
Review and submit claims in SimplePractice
Support daily front-office operations and collaborate with the team
Qualifications:
At least 2 years of US healthcare administrative experience
Mental health/behavioral health practice experience is strongly preferred
Experience with patient scheduling and insurance verification
SimplePractice experience is REQUIRED!
Excellent verbal and written English communication skills
Organized, reliable, coachable, and detail-oriented
Comfortable with productivity monitoring software
Work Setup: Remote
OPEN TO LATAM and PH applicants!!!
How to Apply:
Send your updated resume/CV to with the subject line Healthcare Virtual Assistant – Mental Health.
Applicants with experience in mental health, behavioral health, psychology, counseling, or psychotherapy practices will be prioritized.
Originally posted on Himalayas

Interview prep

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Mid

Technology & IT Operations Remote Collaboration Healthcare Virtual Assistant Mid level

Likely questions

Tell us about work you have done that is close to the Healthcare Virtual Assistant (Mental Health Practice | Remote) role.
How would you approach your first 30 days at Ataraxis Management?
Which of Operations, Remote Collaboration and Healthcare have you used recently, and what did it help you achieve?
Describe a time you solved a problem without waiting to be told exactly what to do.
How do you stay organised and communicate clearly when working remotely?

Prepare before the call

A recent example that proves your experience with Operations, Remote Collaboration and Healthcare.
One short story with a problem, your action, and the result.
Two examples that show the strengths listed on your CV.
A clear reason why this role and company interest you.
Your availability, preferred work style, and salary expectations.

Ask them

What would success look like in the first 90 days?
What are the main problems this hire should help solve?
How does the team give feedback and measure good work?
What does a normal working week look like for this role?

Practice line

I am interested in the Healthcare Virtual Assistant (Mental Health Practice | Remote) role because I can bring practical experience in Operations, Remote Collaboration and Healthcare, learn the team quickly, and contribute to the outcomes Ataraxis Management needs from this hire.

Healthcare Virtual Assistant (Mental Health Practice | Remote)

About the role

Walk in with sharper answers.

Likely questions

Prepare before the call

Ask them

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